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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4466 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 4,466 reviews
  • Rated 5 out of 5 stars

    Insured

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I have insurance for my headphones. Comes in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good service thanks for changing my headsets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bud Protectlion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coverage covers everything except loss. Personally I hope it never has to be used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trully enjoy the sound quality and noise canceling features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We also get geek squad protection, because you never know what can happen to a device and it gives us peace of mind that we can get it fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We almost always buy Best By replacement plans for electronics. since my son is hard on headphones, this warranty plan has come in handy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible service

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get exactly what you expect from The geek squad at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product functions well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked straight out off box as soon as i opened it... Amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance pays off

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get insurance. A must with kids and clumsy husband.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dog proof

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extra protection when I buy any kind of earphones because I have dogs, nuff said. I have replaced many pairs on warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everytime i purchase electronics i also purchase the Geek Squad for protection. I haven't had to use it because product is do dependable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable. I sleep with them sometimes. Easy to connect.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Its an okay product

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listens to music, thats cool in a way. Nothing to fancy for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have item

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is a must have in this device laden world we all have to share. Bottom line = get protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad service contracts are always great to have in case anything goes wrong with a product. I purchase one with everything I buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranties are always great to have. Especially on headphones. As they are constantly being used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good customer service and very knowledgeable people. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit pricey more than my other warranties but hopefully I won’t even need it, geek squad is always great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones they stay in my ears and have great quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good deal! I never regret getting this service. Especially with headphones.

    I would recommend this to a friend