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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4459 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 4,459 reviews
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job with there service and there was no problem with the device after

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    worth every penny

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra money is worth it. If I accidentally run them over, I take directly to Best Buy within the 2 year period and they either replace, exchange or refund your money. Im accident prone so is worth the 70.00 I paid for 2 additional years after the manufactures warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comes in handy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for back up if you use your product daily and need back up help

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ext warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just in case I bought this.for the technology may change.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    satisfaction

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very impressed with service. i purchased for my mom and one of the ear buds quit working she took them to the store and they replaced them with a new pair promptly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio is good, the sound cancellation is good and the quality of the materials is also good. The only bad thing is that it is summer. The pads are very hot for the ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    more 2 year in good conditions, perfect sound and style

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get great service whenever I replace something and they cover a lot of stuff, the one downside is that they don’t cover theft which is understandable, but unfortunate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Very comfortable and fit eat almost perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small price to pay for the peace of mind incase something happens

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because you need it for what ever you purchase for protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used geek squad in the past for a previous purchase, very easy drop off and pick up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best addition to my big purchases.They come and fix or change parts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product has a good sound. but are too big. You came move easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection comes in handy. Great for service and knowledgeable. Get this for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is an awesome value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is always a good value! I love being able to protect my stuff in case something happens to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the 2-Year Accidental Geek Squad Protection for my laptop, just in case. Haven’t needed to use it yet, but it’s nice knowing I’m covered if something unexpected happens. Gives me extra peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the warranties for that extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection guaranteed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know what the future will bring so I always stay protected before hand by Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and great response. They are please on help to clients.

    I would recommend this to a friend