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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4464 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 4,464 reviews
  • Rated 5 out of 5 stars

    Noice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noice. I don’t lose um so that’s nice. I’ve lost so many in ear headphones. Sounds great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung ear buds for work pleasure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd set of samsung ear buds love the fact that they control my s22 . Started with the first set ever made with the s9 so we come along ways! Always a good choice with the samsung listening devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year accidental geek squad protection is a must!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is always 5 star i usually never have trouble returning or exchanging and everything is done fast and easy. I like it because if something were to break or just not work i can easily contact and they either fix it or exchange it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Feeling less than satisfied

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 2 year protection plan for a pair of Bose Sport Earbuds and had to use said protection plan just six.onths into the plan. Then come to find out that Best Buy no longer carries that particular style of earbuds , so i was forced to upgrade at an additional cost. Then i had to pay for a protection plan again even though i still had a year and a half tofo on the current plan. Someone explain why they didnt just continue my previous plan since the upgrade was just to replace an item that was no longer carried. It doesnt feel right at all. Its mot my fault that they warrantied something that they could no longer warranty. I feel taken advantage of by BEST BUY. WOULDNT YOU?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. Easy to use. I would recommend them to all my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love having insurance. i know every time when i buy an item. i have something i know that would protect my item and have it covered. insurance is the best to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works, but had to replace within a year..

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So im writing this review 9 months after the purchase.. Thank goodness for the warranty, the right ear piece has stopped working.. Other than that it does what it's intended to do.. No complaints in reality other than either i have a defective piece of equipment, or there's a short life cycle for these.. We'll see..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and is just perfect with any outfit! Nice and comfortable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Headphones usually last me about a year and I get ones that are the same model or at least price range. Has saved me easily a couple hundred over the past few years. I use headphones every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Being at peace relaxing in the shade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cant go wrong with the headphones you could be relaxing in a chair and the phone rings you just tap the right headphone and it clicks to talk on your phone once you finnish the call and hang up it go's back to.your music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the warranty so if something goes wrong can go in and get geek squad help..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with best buy warranty, if u spend more then $400 always add the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Best Buy's protection plan when making a purchase over $300. Especially when it's something that has a battery that's irremovable like Bluetooth earbuds. They make it so easy to exchange your product, in and out of the store within minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta Product, it’s not what I expected it performed better then I thought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These are great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome! They do not hurt my ear at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding to say the least!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plan hands down. You do not have to do anything Best Buy will replaced the product or honor the makers warranty without the consumer having to deal with the maker of the product. Only issue is that this doesn’t apply to items like TV’s unless it’s installed by an employee from Best Buy in your home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing but always improvements

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are excellent it sounds like you are in a room with the music playing all around you, noise canceling is pretty good but is better with music playing, love the touch controls at the side of the headphones but they did have some software issues in the initial few months that have been resolved thank goodness. Overall a I’m in love l good job Sony. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what anybody says always get the warranty i accidentally mest up my ear pods i had bought and thanks to the warranty they just switched them out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    why not protect expensive everyday use

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    git the accident protection for the win so im ok with it

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have you experienced sound before? Did you? After you try this you will

    I would recommend this to a friend