Customer Ratings & Reviews

I buy the protection plan for nearly every product I buy. I have had to use them 3 times now. It’s so easy to use. Best Buy really treats its customers right.

Always feel better when getting protection, recommend always

Purchased Skullcandy earbuds for my 13-year-old son within six months one of the earbuds was not working. Took earbuds to Best Buy explained situation to customer service rep, Within minutes they had replaced my sons earbuds with a new pair. A Warranty that finally works.

Didn’t realize they had to be recharged but they work good

These headphones are top notch the sound quality is so crisp and the noise cancelation makes you forgot there is anyone around ,especially in busy areas !!

I cant control the future, not yet perfect and other people are also error prone. I have not used the protection plan yet but have for larger appliances and best buy stands behind there protection plans so this was a no brainer so just do it, sleep well tonight totally protected.

This has come in handy on multiple occasions. Wont buy anything without it, and do not have to - thanks total tech membership!

It’s all worth it! When I have issue with my product, they’ll give me a store credit.

Loud and they dont fall from my ears and i can also answer calls

I haven't needed to use it yet but a good value for the purpose. Planning to take in for a repair in next day or two, so will update then if the rating need to change. But for now very happy with it!

I think with some of the electronics, the two year warranty is absolutely essential. You never know what can happen to them. Working out, dropping them, sweating on your headphones/earbuds etc… Having a little extra piece of mind is an absolutely great thing to have. Will continue to purchase the extended warranty for more products.

Great headphones. The sound quality is superb. And Best Buy support is A1. They will fix them so quick, or replace them if you have the warranty.

I always buy the protection plan for any product that I use frequently. Sure some things might be cheap enough to replace but pretty much any chance I get I'll get the protection plan. You never know what might go wrong.

Protection plan is an absolute must! I've never had an issue returning anything with the plan. Extremely easy process. I can't recommend it enough.

I will never buy a product without this warranty ever again. When i see a product that I'd like to get, I'll either find it at Best Buy or buy something similar even if it may be cheaper elsewhere. I've never had an issue when using protection plan.

I would buy the protection for 2 years again. I'm very clumsy and don't want to break them accidentally, as well as break my wallet. Only want ONE accident.

Very good headphones, my children love them. The best thing is the battery life

I wholeheartedly recommend this plan because of the accuracy and the promise of replacing products

Purchased these along with Dr. Beats Noise Canceling. Friend had the Apple AirPods. Tried all 3. The Bose QC earbuds knocked it out of the park!! I returned the Dr. Beats an hour later. The next morning I was on a plane and had 2 small children sitting behind me. Well let’s just say; THANK GOODNESS I HAD THESE!!!

The best deal at best buy for those in the know. Technology is a slippery slope, and in a year or two things will die for almost no reason. This not only helps with peace of mind. But also helps future you from dealing with bad tech.