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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4466 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 4,466 reviews
  • Rated 5 out of 5 stars

    Too notch customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everytime I have an issue with any of my protection plans I am told to go pick out another item with no hassles. If they dont carry it anymore I can upgrade and just pay the difference in price. AMAZING

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best electronic protection plan in the business

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase geek squad protection on just about all my products that it's available for. The peace of mind and great customer service I receive from Best Buy is worth every penny for these protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given how unreliable bluetooth headphones seem to be, of all products, a warrantee is pretty much obligatory. Especially if they are supposed to go under water!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given how unreliable bluetooth headphones seem to be, of all products, a warrantee is pretty much obligatory. Especially if they are supposed to go under water!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wish it covered stolen items

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish i could use this protection plan for my stolen SONY headphones… so sad ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessarily for expensive items

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad. Excellent service and technical support. Nice to have it for expensive items. I always bought this service for y expensive products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing to buy from Best Buy .bets value for money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST HAVE FOR ANY ONE

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend if you're going to be daily using a product. Best buy can just replace it if it stops working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Growing up I always relied on Sony products. The Sony headphones can never do you any wrong. Great sound quality and great adjustments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful headphones. Worth the price!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clear sound! Slightly counterintuitive to use due to needing to use a separate app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well they are expensive headphones so may as well protect my purchase. The headphones are great and sound quality is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must for any Headphone Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go wrong with headphone GSP. Basically just allows for an easy return exchange later for practically any "issues", or even using the original money spent towards an upgrade. Always recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must for Any Headphone Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go wrong with headphone GSP. Basically just allows for an easy return exchange later for practically any "issues", or even using the original money spent towards an upgrade. Always recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sam sung

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much I love a lots sounds amazing I’ll love to try

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend added insurance especially if you are hard on your devices!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product replacement

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product replacement as I said before in my other reviews the only thing I don't like is you have to pay again to put it back on and I'd like to be notified at the end of the product that it's expiring you can get it again other than that it's a great product and I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the best products backed by the best insurance on the market. Best Buy is truely remarkable!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BIG BOY APPROVED

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingly awesomeness program and service. Highly recommended for all your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent warranty protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good to have some kind of protection for my new Sony headphones I bought at Best Buy In Cerritos, CA very much also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You'll be happy when you need it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy warranties are expensive but the convenience of getting a replacement in store makes it worth it to me.

    I would recommend this to a friend