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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4564 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 4,564 reviews
  • Rated 5 out of 5 stars

    Rubber Grommet

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this for my earbuds when I lost the rubber grommets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad price for a extra 2 years of protection that takes effect after the original warranty runs out. Im pretty sure it even covers drowning it which ive had a tendency to do to past headphones

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad Protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Highly recommend! My headphones stopped working, brought them in and got a replacement!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved having this on my son PS5. When his system stopped working they offered to fix it. And sent it out. After a week it was found unrepairable so they replaced the whole thing. And I only paid $50 to get it fixed. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind Preserved: A 2-Year Shield with Geek

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Navigating the unpredictable landscape of electronics can be a daunting task, but the 2-Year Accidental Geek Squad Protection is a sanctuary for your gadgets. Investing in this safeguard is like ensuring your tech has a superhero by its side. Over the past two years, this protection plan has been my safety net, providing coverage against accidental damage, spills, and unexpected mishaps. Geek Squad's efficient and customer-centric approach shines through in their quick responses and hassle-free claim processes. It's more than a warranty; it's a promise of uninterrupted digital joy. What sets this protection plan apart is its comprehensive coverage. From drops and cracked screens to liquid spills, Geek Squad has my devices covered. The peace of mind knowing that accidental damages won't turn into nightmares is invaluable. Customer service is a highlight of this protection plan. Geek Squad's team is knowledgeable, responsive, and genuinely invested in resolving issues. Whether through phone support or in-store assistance, the Geek Squad consistently delivers a level of service that goes beyond expectations. In the tech realm, uncertainties are inevitable, but with the 2-Year Accidental Geek Squad Protection, I've found a reliable ally. It's not just a plan; it's a shield that preserves the joy of using gadgets, knowing that Geek Squad has my back. Investing in this protection plan is a commitment to a worry-free tech experience – a choice I've never regretted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Momentum 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing and the bass hits on another level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very satisfied and safe to insured what i bought with Greek

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Years Of Accidental Coverage. Perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t beat the price for the coverage. Hopefully I never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bass head bangers

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing. I 100% recommend them to everybody I know and you should definitely get a pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend their plan, because if something does happen within the next year or 2, you can just go turn it in. It's great.You get a new one right off the rip.It's awesome, not once have i had any complications

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Definitely recommend in case it doesn't work out

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good thing to invest in. Definitely backs up customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives the additional protections needed just incase something goes wrong.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I always buy protection plans. I haven’t had a bad experience with extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Member

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it.The sound quality is great.The material is amazing, definitely worth the money.I would recommend to buy it for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea to get for technology

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had got the protection plan? Just in case something went wrong with the earbuds I bought and I am so glad I did. Because it saved me two weeks of time. Sending my earbuds to the manufacturer because I just swapped him out at the store

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The protection plan is a no brainer. They typically just replace the protect. Its one that covers damage so worth it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Do what you gotta do.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've got skills, but if you don't, this is probably your next best option if you don't have a local computer repair company to check in with first. You're going to pay for it though and maybe some up selling. No matter where you go, just make sure it's someone or some place you trust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing warranty saved my butt when my favorite earbuds that cost a lot died after a year and a half got a full refund to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A few dollars a month for extra protection.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in handy after a product that I purchased over a year ago began to show signs of excessive battery drain and connectivity issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely great to have. My Sony headphones broke and they didn't have the model to replace it so they gave me store credit for the same amount I bought it.

    I would recommend this to a friend