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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4466 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 4,466 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With most purchases it's good to get a warranty. You never know what will happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally the best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever made. And I've used alot. Thank you sony!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having a warranty from Greek squad never had an issue where I could get something replaced or either store credit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra insurance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection program to cover eye buds in case of accidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones there are i love the sound quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass on these are impressive. 10/10 recommend. Easy to set up, works with Siri. Easy to open case. And fit comfortably in your ear.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what i expected. I will not buy this again and will not recommend

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have just in case anything happens. Have not yet have a bad experience with Best buy warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always pick warranty for them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accident happens so this warranty are the best. This warranty cover everything so is worthy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love these ear phones. Prices were good too. Works well. I recommend them to family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind for my Sony headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you break your electronics or don’t have the best luck with them, you should buy the insurance plan protection, is worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Think it’s a amazing program think everyone should get it when you make a purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I made it helps a lot with the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect the buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta have the accidental protection plan and Best Buy makes it very easy to get your replacement if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little extra money, but it is worth it. Airplanes are crowded and you can drop them and step on them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Love, love, LOVE THEM! Had to buy 2 pairs. Works independent of each other so i can leave 1 charging or i can flip flop. Only works for music, controls are ear dependent (if that makes sense)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always best to get a geek squad package. I know now that if these break (they haven’t) that the geek squad will be able to help me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend the protection plans

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to think it's ridiculous and waste of money to buy protection plans. Ones from Best Buy are different because Best Buy actually honors them and makes the transaction easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 year geek squad protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the warranty yet, but I'm the kind of person who always has to buy new earbuds every year because I break them. for the price of the warranty, I think it's pretty fair.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth the money !

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my protection plan at a discount, it’s 100% worth the money for the way I throw these headphones around.

    I would recommend this to a friend