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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4466 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 4,466 reviews
  • Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big improvement over their past models. Alexa function works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really haven't used this warranty and expect no needed to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great for the price. They're comfortable and sound quality is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works always has worked when needed. Havent used for this yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot beat it for the price. Second pair in four years.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold me a broken product. Item was no longer available and refused to replace item. Forced me to return. Also called customer service and they left me on hold for an hour then they deliberately hung up on me refuse to connect me to a supervisor.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The protection that pays you back!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth having that protection for 2 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must have for expensiv eitems

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don't have to use this plan, but it's a must have for $400 headphones. The price is a bit high, but well worth it if my headphones break in the next 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Item for my son and he loves them. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend if you can get it! You never know!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have done this a long time ago!!! Highly recommend if you can do it. You NEVER know when something nay happen! I was very fortunate!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new headphone as gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt really check into much on this pair of headphones but went ahead to give it a shot. it was a good investment headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad! Hopefully I won’t have to use this anytime soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have in the event that something breaks. I've used my replacements numerous times.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows Loud noises through. Soundcores are better sound quality. Just cheaper head band. Get metal headband

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comforting knowing I have back up in case something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support and excellent help

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is always my best friend since I am accident prone. I really enjoy knowing that if something happens that they are there to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get a warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 15 days to set up the warranty which was great because i didn't have the money at the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so wh-100mx4

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, the noise cancellation is some of the best out there

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A little added protection for the littles

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my parents so the kids could watch TV in the adjacent room. But needed the protection plan incase the kids broke them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi i really didn't like this item. It didn't work fir my phone

    I would recommend this to a friend