Customer Ratings & Reviews

Good product reasonable price I like Sony brand always good quality

These headphones are awesome especially for older people, my ear canals are too small for earbuds, so I purchased this and my son liked them so much he decided to keep them. Just now purchased another one for myself. Hours of listening time while on the lawn mower in the summer and can hear all the music!

Nothing better than knowing if anything happens my product is protected!

Sony’s flagship noise-canceling line—and they don’t disappoint. Audio quality is crisp and dynamic. Battery life holds strong.

I like bestbuy everytime i buy electronics like headphone, samsung watch, mobile phones, laptop i make sure i get the insurance insurance only cost $50 but if you're stuff got damage or sound distorting they can replaced it for you but when they dont have a replacement they will give you store credit if your item worth $200 they give you 200 store credit and you can buy anything you want but they dont cover lost or theft if your stuff is gone its gone they wont replaced it or they wont return your money back but still worth it i like buying expensive stuff here because of their insurance the insurance from target or wallmart are terrible

I gifted these to my husband. He uses them eceryday and absolutely loves the quality of the sound.

Geek Squad is the bees knees. I always recommend it when I purchase electronics from Best Buy!

On any items you want to protect I feel this is worth it, I've only heard good things about best buy's protection plans so I decided to protect a device I cared about it was a no brainer.

I got the XM5 over the head headphones. I pretty much like all of it & the sound. The only thing is they will tend to wanna fall of with brisk movements/jolts.

Excellent service and any product problem is resolved.

It's always great to have some insurance qhen you accidentally break something that costs more than a couple bucks.

Excellent covered plan. Best plan for covered the appliance

Easy return/ exchange process. If they don't have the item you may have to wait for it to be shipped, but besides that you can get a store credit too.

Always gotta get protection, it’s worth it if you use the tech a lot.

Geek squad is always the best never once had a complaint always helpful and thorough

I've never encountered issues with Bestbuy Geek Squad protection. This is always worth it on big-ticket items. Unfortunately, quality control isn't what it used to be on electronics. a $40 insurance plan that may save to hundreds of dollars down the line isn't a bad trade-off

I never ever buy a tech product from any other outlet due to great Geek Squad protection. Best Buy honors their advertised protections.

Protection plans are solid because it comes in handy for sure

Better to have then not have, my first set i used to use at work, with a dusty environment and getting the touch sensors dirty started to effect them. I brought them in for replacement and they gave me a full refund (minus the replacement plan costs) and i was able to turn around and pick up a new set.

Based on the product being purchased, how likely it is to break, and price of protection plan you have to decide for yourself whether it’s worth it or not. I usually find that it is. Very importantly it’s easy to use.