Customer Ratings & Reviews

it was perfect and never had a problem when i talk yo them

Love these headphones the bass is on another level. Best Buy had him them right away and got them with no problems. Highly recommend

Dislike the power button all the same with answering and volume.

Love the coverage. Wish it wasn't so expensive or at least add more years of coverage for the price.

The Sony w h - 1000xm6 is wonderful they're clear the base is awesome a very good product from Sony

Used this product years ago and they did just replaced the device.

The best warranty on the market hands down. Customer service is excellent. When dealing with geek squad warranties.

Exceptional choice. My headphones broke within a year, and I walked into my local Best Buy and got a new pair of headphones at the same price at no cost as a replacement. Stellar service.

Worth the money and hassle if the product ever fails.

I always get this, it is always useful. I move a lot for work and it doesn't matter what store you buy it at vs. where you use it.

Great product, good noise cancelation and good for gaming.

Happy to purchase insurance for this product. Just in case I or unknown may happen.

I bought the coverage for a pair of earbuds that I was buying as a gift. I purposely made sure I bought the earphones through Best Buy so that I could also buy the warranty protection through Best Buy, as I have used it in the past for other items we have never had any issues with the service. Always a very pleasant experience in cases where we've needed to use the coverage.

Always get the geek squad they are amazing. If you ever need them there like magic.

Always get the protection with geeksquad! They have saved us before!!

These buds are the best fitting and comfortable and the sound is the best.

Love the 2 year warranty! Was able to return some headphones that were hurting my ears and got my money back with no issues

Love having the assurance of an extended warranty. Geek squad always backs their work.

I like bestbuy everytime i buy electronics like headphone, samsung watch, mobile phones, laptop i make sure i get the insurance insurance only cost $50 but if you're stuff got damage or sound distorting they can replaced it for you but when they dont have a replacement they will give you store credit if your item worth $200 they give you 200 store credit and you can buy anything you want but they dont cover lost or theft if your stuff is gone its gone they wont replaced it or they wont return your money back but still worth it i like buying expensive stuff here because of their insurance the insurance from target or wallmart are terrible

Service is always great. The appointment requirement is a bit annoying, but I understand why it's set up.