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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4359 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 4,359 reviews
  • Rated 5 out of 5 stars

    Replacment Plan

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have then not have, my first set i used to use at work, with a dusty environment and getting the touch sensors dirty started to effect them. I brought them in for replacement and they gave me a full refund (minus the replacement plan costs) and i was able to turn around and pick up a new set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on the product being purchased, how likely it is to break, and price of protection plan you have to decide for yourself whether it’s worth it or not. I usually find that it is. Very importantly it’s easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love sound.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I bought some in December and unfortunately I had a problem with them that got wet and no longer charged but I went to the store and they exchanged them for new ones through the insurance and the product is very good I recommend them 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for peace of mind.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it breaks, you cry... Warranties are there for a reason-peace of mind. Be grateful you can replace failing equipment under a warranty that can pay for itself if you have to make a claim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hear vwey well ,arr very conftable and soft very good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this warranty and i have not had any issues this far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In case protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a last minute addition to my purchase but having less than stellar luck with electronics I figured better not take the chance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always an easy transition when i have a problem. Just remeber the charging wire.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is clear and noise reduction work very well for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service, worth the purchase!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the 2 year warranty when I make a purchase through Best buy. I'll say this, Samsung products are so good that I haven't had to contact Best buy once! However, I did have an issue connecting them to Bluetooth and the Geek squad was amazing when they helped me, nothing was confusing at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the warranty in the past and there were never any issues. If I need to use it again, I don’t anticipate any

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and noise cancellation are excellent, but I personally don’t find these comfortable. They don’t stay in my ears during workouts and tend to fall out. After about two hours of wear, my ears start to hurt—not because of the sound, but from the fit itself. I wouldn’t buy them again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for insurance on electronic devices. Always fast and easy to get hold of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No questions asked about my warranty, just gotta walk in the store and tell them what went wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, music blasts and amazing for everyday rountine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Great product. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended for avid workouts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for headphones. Love this plan soooo much I can't recommend it enough. As a runner I barely ever have a pair last 2 years. But if I do I do but when I don't 95% of the time. I just come to the store and swap them out.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Rumble and tumble through your brain

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    Best Buy Employee
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far one of the best set of headphones I have ever owned. I have been buying the Skullcrusher line since the days it had an inline battery to power the built in subwoofers, and even back then, I'd choose to use those over any wireless pair that came about... But now, now they're wireless and have active noise cancellation, done. I will continue to buy Skullcrushers with how much deep and rich they cause the bass to hit, it's like a massage for your brain... Trust me, you will not be disappointed, well except for when you don't have them around and have to settle for something else, you'll be let down and ultimately miss that rumble.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Warranty Peace of Mind

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did what I needed. It goes past the 1 year warranty plus it's replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. Very nice. Quality is great and easy to use.

    I would recommend this to a friend