Customer Ratings & Reviews

Quick and easy to just return specify its problem and get you money back

Awesome headphones! Definitely recommend For those that workout or just a regular commute.

Just got them but it has awesome quality you will think so too

Don't wait, just get it. Modern-day electronics seem to break, glitch or malfunction just by looking at the darn things. Just buy the warranty (2yrs or more) for a piece of mind. Because it's not a case of IF it will break, IT WILL. I have used this service for years now without issue. But if you're purchasing a laptop, NEVER get the one year, always buy at least 2 or more. Things usually self-destruct (why?) just shy of a year.

It is nice to have some kind of local support for breakable things like ear buds.

beboo beeboo beepbooo I am a robot commenting on warranties.

I had been searching for a Bluetooth to use at work that would stay where I put it (not fall out of my ear) and would allow me to hear the environnent around me. The OpenRun by Shokz bone conduction Bluetooth did both and was comfortable to wear as well! Two family members (who I was visiting in Texas when I made the purchase) recommended the OpenRun and i do too!

It was a good product. I like how it felt and the sound.

please everyone buy insurance. its best to pay more for insurance and have to buy a whole new item cause we forgot insurance. so now on i will always buy insurance for everything. even though it expires. i will know i have something that can fix it then have to pay for a whole new one.

Has saved me money, time and time again. I will always purchase this for my products.

I absolutely also buy extended warranty. Every friend of mine thinks that im crazy, but i have had so much positive experience with best buy that i just find it incredibly difficult to buy something without the warranty. Ive had the experience of running out of warranty and being helpless and stuck with out of pocket or purchasing full price. I love best buys warranty

While I haven't had to use my protection on my most recent purchases, I have had instances where my headphones were destroyed due to defects, and they let me come in and trade them out for the exact same pair, and offered me a gift card as a result of spending the money on this. If you can afford it, and especially if you're clumsy or prone to overuse products, this is worth it, the peace of mind alone makes it much easier to use my things.

Amazing service this is! Something goes wrong and they replace your item quick and fast!

Even if your don’t have kids or pets, you NEED the Geek Squad protection, trust me!

I like to buy the protection. It has saved me so much hassle with so many different items. It is worth noting that the exchange policy is great! I had several failures of some early aero bone phone type headsets I use at work. No worries exchange for any damage that renders an item unusable. I could not be more pleased with this. It is worth noting that you have to reup the coverage when you have an item replaced, but it is still a good value.

Hopefully wont need it but it is nice to know its there if i do

NO ONE beats Best Buy and their Protection with devices. Considering the cost and product value - just simply can't be beat. Many of us have experienced the "other" extended warranty that cost more than this yet personally have never benefited from purchasing. Not to mention you don't have to trouble with shipping it out for (lol) repair/replacement. These last 2 issues I've felt too often now with Walmart/Staples and Officemax. The stores are not at fault it's the extended warranty that is (recently relabeled Allstate and useless). Only other store with "In Store" replacement was Radio Shack (missing them). NO ONE BEATS BEST BUY IN STORE REPAIR/REPLACE!

The protection saved me $200 so I would always recommend buying it if you have the money

I've had to replace multiple sets of headphones over the years for various reasons, every day and hard use, mostly JBL over the last few years because their quality control has gone down the crapper. Always replaced or refund to a card with no hassle. Definitely worth the price to get a new set of headphones for the cost of the warranty.

Good headphones all buy stuff here never complain.