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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4582 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 4,582 reviews
  • Rated 1 out of 5 stars

    No

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thumbs downnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnntobestb

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Td

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thumbs downnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good investment

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A waste of money/time. The in-store credit limits your choices.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unimpressed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had these less then 6 months and the right ear one will not charge and before that it stopped connecting.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    If you don’t break stuff a lot don’t get it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not needed on anything I’ve ever bought this sentence is too fill the character limit

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t last 10 months

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in Nov ‘21. August ‘22, they don’t connect and charging issues.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is not clear....one stopped working so I went and bought a LG headset and it works great.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Yet yet beep beep

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not needed on anything I’ve ever bought This is to fill the Character limit

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bose headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like. Had to return 2 times because the left ear became faulty after 2 months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Return

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never returned the warranty. Recieved email that it was returned. Very disturbing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dont stay in you ear. 3 year pan doesn't cover loss. The are advertised for active use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Confused..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think I purchased this. Unless they wrung it up without me knowing? Not sure

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didnt work only lasted me 2 months. I would not buy these again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did I mention this is trash?

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is trash trash trash trash trash trash trash!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    earbubs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and use. Best buy if not sure of product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    return

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too much static and I cannot get used to wearing earbuds.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has you covered

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I buy anything from Best Buy, I make sure to purchase the Geek Squad protection! It's the best coverage for your devices I've ever seen a store offer. I won't shop anywhere else when it comes to electronics because of this protection plan and how Best Buy is everywhere. You can walk in with your product and have your problem solved right then and there, unlike the competition that wants you to send your item off and wait weeks for them to say yes or no, we're going to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is key

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a runner and so many wireless earbuds claim to be sweat proof/water proof. Unfortunately most don't last more than a few months let alone a year. I will ALWAYS purchase the Geek squad protection because it ensures I get a brand new replacement when they stop working, which is every time. So I return the faulty earbuds, and replace them for free, and then repurchase the warranty. It's great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greattttt

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection Plan for my headphones has been reassuring, especially with daily use and travel. It covers accidental damage and defects beyond the standard warranty, which is helpful for pricey models. Claims are fairly simple, though turnaround time can vary. Overall, good protection if you want extra security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing lose the protection it provides

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having geek squad protection has allowed for me to get the full usage out of all my items without ever worrying if I am not using it to its fullest potential. The protection allows for my items to see their full usage potential and be part of my everyday!

    I would recommend this to a friend