Customer Ratings & Reviews

Won’t buy electronics anywhere else I love this if anything happens they replace with no hassle

Good to have, saved me several times. On headphones it's a must have honestly. If you don't have it your going to wish you did.

I love the fact that i have geek squad protection. This is great...

Good headphones all buy stuff here never complain.

[Employee of bestbuy] It is a great pair of earbuds, crisp sound, great bass, easy toggle for different modes so you can tone out the outside noise or hear others while still wearing them. Would give 5 stars, but no fault on best buys end. Earbuds started getting static which was annoying. Never fun getting a defective item.

This is a must have for wearable technology. Now I have confidence my devices are protected.

I love the extra protection I had with the warranty. If you are unsure of a product please do get this warranty. It is a life saver and they exchange it quick and fast.

Warranty is great no hassle to replace the items. I have used the warranty before and it’s always easy get my replacement item go to the counter and just do the process and no issues.

[Employee of bestbuy] I love the support and flexibility of the different plans offered

I always buy protection, but stinks I cannot use my Rewards to purchase!

Works perfectly. My nephew loves them and takes them everywhere.

[Employee of bestbuy] Always get protection on all my items just incase something does happen

The sound is great, but the noise cancelling sucks. I purchased extended warranty and just might return them as I need better noise cancelling. My last headset was great but just wore out quickly so I purchased these.

I bought a 2 year protection plan for a pair of Bose Sport Earbuds and had to use said protection plan just six.onths into the plan. Then come to find out that Best Buy no longer carries that particular style of earbuds , so i was forced to upgrade at an additional cost. Then i had to pay for a protection plan again even though i still had a year and a half tofo on the current plan. Someone explain why they didnt just continue my previous plan since the upgrade was just to replace an item that was no longer carried. It doesnt feel right at all. Its mot my fault that they warrantied something that they could no longer warranty. I feel taken advantage of by BEST BUY. WOULDNT YOU?

Have bought multiple ear buds with geek squad protection and never had any trouble getting replacements when things broke

Very easy to get defective items replaced. I don't normally do the warranty stuff but Best Buy did it right.

great gaming headphones that are inexpensive and the protection plan is honored at the store directly. they either replace or give gift card towards another set .

Geek squad protection is always 5 star i usually never have trouble returning or exchanging and everything is done fast and easy. I like it because if something were to break or just not work i can easily contact and they either fix it or exchange it.

Spend over $100 on any tech, the service plan is well worth it.

I purchased some earbuds and i needed some coverage protection. It never seems to fail that my earbuds stop working right after the manufacturer coverage ends. It's good to know that I am covered for longer now.