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Customer reviews

Rating 4.7 out of 5 stars with 4573 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 4,573 reviews
  • Rated 5 out of 5 stars

    A Must get ACCIDENT PROTECTION

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it getting the accident protection as one of my Jabra earbuds went bad. Went to Best Buy they replaced it with ease & also since the price went down, they gave me a Best Buy gift card for the difference. Awesome service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to have . I have used it to return different ear buds over the last couple years. Never had an issue. They refund the full purchase price of you originally paid. I would normally use that to purchase a different or upgraded earbuds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plans

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection plans are a solid investment! The items covered are quickly replaced or repaired without hassle and always great service from every Best Buy location we have lived in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always get warranties on everything

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you guys should get the annual membership for the warranties

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECTION IS CRUCIAL.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS BUY THE PROTECTION PLAN FOR BUDS OR ANYTHING EVEN IF ITS INEXPENSIVE! Best buy made it super easy to grab a new pair after the unfortunate event shortly after my purchase! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Store

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Store and friendly. Very lovely and the personal are very profesional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't got my 2 years

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous ear buds only lasted a year and a half before one of them stopped working.. I did return my new set because I am waiting for Black Friday Sale.. I will purchase the 2 year policy again..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection is worth it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth getting for headphones. I worry that I will break the items I buy and this always helps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the inexpensive headphones I bought this for it works great. Since these headphones only seem to last about 6-8 months the way I use them, buying this for 8 bucks and change is a money saver when I need them replaced vs. 20 bucks to buy another pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy peasy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always an excellent and easy way to replace my items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection plan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan for electronic accessories that you would want to put under. I haven't had to use them yet, but it's necessary to have in case something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound from them. The case is a bit big though which isn't a deal breaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage was awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive used this coverage twice for earbuds i purchased at Best Buy. I took them in the stor and walked out with new buds without issues. Great purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones worked great, use them for meetings and working out. My family has bought them as well, so far they still function. The setup can be confusing at first but once you get the hang of it, it’s easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth having!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having geek squad is a HUGE life saver! When my daughter broke her headphones they were able to help with little cost to me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service plan is great. I have had issues with earbuds and each time they came through. Love Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never had to use

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the investment especially when you buy it for your girlfriend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Economical and Worth Buying!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For anything that I buy from Best Buy, I always buy the warranty. Even though I don't use it ALWAYS but whenever I have used, I have felt that Thank God I Bought the Insurance! It is very economical and worth to buy for the coverage we get! Go for It!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sholtz

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item, works good with my hearing aides. I can wear both at the same time .

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good for protecting your item.

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    Best Buy Employee
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Getting the protection is a very good ideas for these headphones. Just go in and tell them the problem and they will give you a new pair.

    I would recommend this to a friend