Customer Ratings & Reviews

Best Buy has an excellent extended warranty program on almost all of their products. Almost anything that occurs is covered. This is especially useful on the earbuds I purchased since I use them a lot.

I bought this last year for my jabras and seemed like their was a issue with volume going down I returned them to best buy and got a new pair. I repurchased the warranty because it was easy to get a replacement without going through jabra.

Couldn’t ask for anything better. The sound and the quality are worth what you pay for the item. But definitely recommend to anybody.

Best Buy’s version of Apple care is great because when you come in with a malfunctioning product such as headphones they just replace them with brand new ones and send you on your way.

The only reason I buy headphones from Best buy. I use mine daily and never make it 2 full years. It's nice knowing I can upgrade when need be.

cant gv alot on this because the item that i purchased to purchase this protection is crap from the start but ive always used geek squad and its a great protection program and all oof the geeksters are great geeks !!!!!!!

Excellent services and the guarantee will always be accompanied by every purchase I make in one of my favorite stores.

Great program. I have the worse luck with earbuds and Beat Buy does right by me

The Overall usage is on par im an earbud snob so id like to use one earbud at a time,and you cant with these earbuds, but overall great quality earbuds

Nice wireless headphones for the money. Sound is excellent. Connection is easy to do to Blu tooth devices.

Got this just in case the kids break it. So far, haven't needed it.

The sound is much better than I expected. I originally thought that the sound would be mediocre at best. I’m glad that I was wrong.

Highly recommend for your little gamer. The sound quality is amazing, talking bass and clarity.

[Employee of bestbuy] It's a pretty solid protection plan. As someone who's had to use it previously, I think it's worth it.

These are the best headphones I’ve ever had they work so great and it’s nice when you don’t have something falling out your ear every so often

girlfriend loves them really good cancelation noise long range bluethoot and long lastin battery rallly nice

protection for my headphones worked out, as headphones became damaged after initial return period was over. would have been nice to have fees refunded though. Very easy to use insurance at the store.

The comfort level is good. The sound quality is average.

Protection Plan Outstanding & always get on purchases over $150 for the extra protection.

My earbuds stopped working, and I went back to Best Buy. I did an even exchange, and it was so easy.