Customer Ratings & Reviews

The extended warranty covered replacement of my earbuds when my basement flooded

[Employee of bestbuy] The sony xm4’s have excellent noice cancellation and are better than sennheisers momentum 4s. The audio and bass are very good with the bass being the more impressive feature of the two. Comfort is supreme i can put my head into any position or sleep in them and they never fall off. Battery life is a solid 30 hours and comes with its own sony eq all to cusomize sound profiles and noice cancellation.

These head phones have the best audio quality I’ve ever had. There have been several times that I have confused background sounds in music and movies for something happening around me. I mean it is literally like being in the studio with your favorite artists. Plus the base boost on these things is insane. Its like having subs on your ears

They never let you down the best device protection you can have

Knowing that you not only got your items from Best Buy but you can protect them with the quality, convenience and customer service experience we have known to expect from such a store. Make sure to go over common mishaps that occur to your similar items for coverage limitations if any, and double check if this is similar to their yearly membership.

It really helps but I kinda forget I even have it if I didn't have the store app to keep track.

The best service there is for any consumers. I would always add it on my products.

Love this headset. Can pairnwith ky phone and PC. Nice Audio quality and comfortable fit.

Good for price i think. Provides ease of mind, especially since i live a rough life

The accident protection plan is always a given and they always come thru if you have a replacement issue.

Decent product. I’d recommend. I wouldn’t bother naming Geek Squad to something else.

I just got the protection so I'm nor sure of my experience but i hope it covers what the sales rep. Told me.

I liked how well they were keeped and clean sounds is amazing and all for great price

I love these headphones. I feel safer when I walk now because I can hear around me and they're really comfortable.

Great price and covers almost everything Dont have to buy a new one

This has saved me so much money. Every time something goes wrong with an expensive purchase, this has saved me TONS of money.

Wonderful protection plan! Probably one of the best in the industry. Easy returns and replacements

Helped replace my earbuds when my basement flooded.

Geek squad is the best thing at Best Buy. Never buy any product without this supplement. It always helps when in need.

Geek squad is the best thing at Best Buy. Never buy any product without this supplement. It always helps when in need.