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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4468 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 4,468 reviews
  • Rated 4 out of 5 stars

    Good to have

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the coverage. I have used it often enough to know it is worth the piece of mind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Why not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good insurance for your investment. Buy for my electronics

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dissapointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the prior model of the WH1000XM5 because of a minor defect and I REGRET IT. I had these for just long enough to be beyond the return period and they - randomly shut off (with and without a warning) -has issues connecting -takes longer to connect than last model -sometimes does not turn on -sometimes the touch functions do not work (no feedback)

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as big or clunky as I thought it would be. Im still a skullcandt fan but i like too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the geek protection is a little to much money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have on everything that you buy from Best buy. I will always purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection protect your devices guys somtimes they break within this time period

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and quality, I would like to purchase an second one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Service

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ABle to replace my products if accident happens. Great service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great protection. Just not sure I would put them on head phones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lets me not worry about my products breaking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An great option to help product your investment in your products. Gives me peace of mind.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too much for low quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used these since May and I am not that excited about them. The sound is fine however they do not stay in your ears well. I used all the sizes given in the pack. Also, when you are on the phone, the other person can not hear you well. The background noise is annoying according to the people I communicate with.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Protection for your product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection if it Breaks. You never know if something might happen to them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not complaining with bestbuy warranty just geek caca squad rude not professional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 yr geek squad protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have especially for a product that's in great use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sand

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well when I purchased it and after didn’t have to keep buying the same product over

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always need warranty

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong on warranty especially on products that you use everyday

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. My product was replaced quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection have used it on TV Came quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it for certain items

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for certain items such as wired headphones since they never last more than a year

    I would recommend this to a friend