Customer Ratings & Reviews

Clear and light weight, I will recommend this to a friend who not looking to get quality for not so high price.

This plan is worth it. My husband has to replace his earbuds every 2 years or so after breaking so this is helpful to have

would always get this added with products i buy it every time

Always get the warrantee. I'm not sure why I go through head phones so quickly, but I do.

So worth it they cover almost everything, form accidentally washing them to sweating on them from working out and your basic wear and tear.

Piece of mind when you have a little kid and puppy around.

Love how they handle their protection plan. Realiable

These Bluetooth are Awesome Sony never lets me down when it comes to their products Sony will always be # 1

Quick and easy process to get my headset replaced.

Don't wait, just get it. Modern-day electronics seem to break, glitch or malfunction just by looking at the darn things. Just buy the warranty (2yrs or more) for a piece of mind. Because it's not a case of IF it will break, IT WILL. I have used this service for years now without issue. But if you're purchasing a laptop, NEVER get the one year, always buy at least 2 or more. Things usually self-destruct (why?) just shy of a year.

Love them all day! This is the 2nd gen and second pair I’ve had. I won’t even worry about trying other brands to see if they are any better because these are perfect for me. Sound quality, design, and function are all top shelf. Have not had any issues and the buds have held up through daily usage. Would recommend this product to anyone in the market for a quality wireless headphone.

NO ONE beats Best Buy and their Protection with devices. Considering the cost and product value - just simply can't be beat. Many of us have experienced the "other" extended warranty that cost more than this yet personally have never benefited from purchasing. Not to mention you don't have to trouble with shipping it out for (lol) repair/replacement. These last 2 issues I've felt too often now with Walmart/Staples and Officemax. The stores are not at fault it's the extended warranty that is (recently relabeled Allstate and useless). Only other store with "In Store" replacement was Radio Shack (missing them). NO ONE BEATS BEST BUY IN STORE REPAIR/REPLACE!

The protection is such a great investment as it offers complete protection for a fraction of the cost.

The Geek squad protection is a must have, I don’t purchase anything without it

While I haven't had to use my protection on my most recent purchases, I have had instances where my headphones were destroyed due to defects, and they let me come in and trade them out for the exact same pair, and offered me a gift card as a result of spending the money on this. If you can afford it, and especially if you're clumsy or prone to overuse products, this is worth it, the peace of mind alone makes it much easier to use my things.

The protection is uphelp everytime i have used them so far. I do not have any doubt there will be a resolution to my situation

Geek squad protection. Have not had to use, but like being able to call if needed

I like to buy the protection. It has saved me so much hassle with so many different items. It is worth noting that the exchange policy is great! I had several failures of some early aero bone phone type headsets I use at work. No worries exchange for any damage that renders an item unusable. I could not be more pleased with this. It is worth noting that you have to reup the coverage when you have an item replaced, but it is still a good value.

They will replace them even if I damage the headphones.

I had been searching for a Bluetooth to use at work that would stay where I put it (not fall out of my ear) and would allow me to hear the environnent around me. The OpenRun by Shokz bone conduction Bluetooth did both and was comfortable to wear as well! Two family members (who I was visiting in Texas when I made the purchase) recommended the OpenRun and i do too!