Customer Ratings & Reviews

Equipment failure is a regrettable event. However, warranties provide crucial peace of mind and can offset replacement costs, proving their value upon claim.

Excellent noise cancellation headset. I have tinnitus and was told that a good noise cancellation headset can help with the constant background noise and that it will give me a break from it. These headphones are awesome, I can put them on listen to podcasts or music and that’s pretty much all I hear. My wife hates them cause I can be sitting in the same room and I won’t hear her.

Great quality , no issues 10 out of 10 would recommend

The comfort of knowing if anything goes wrong Best buy will exchange for same item or credit towards a new one. Must have on all items i purchase thru Best Buy. Hands down best warranty from any retailer I have used.

Thank you so much for helping me replace my son head phones!!!

I love skull candy in general because I believe you receive the most bang for your bucks. At first I was skeptical dropping 200 on headphones but my GF convinced that I would use em enough the first months to be worth it . She was not lying .I use these headphones for gaming on my PS5 and listening to Spotify on my phone . I have profound hearing loss and they are perfect

Bought these for my girlfriend for Christmas. She uses them everyday and loves them. The sound quality is great and the noise cancellation is good as well. Sometimes they won’t connect to the phone immediately after exiting a vehicle if it was paired with the vehicle’s Bluetooth. It’s not worth losing a star since it can very well just be here phone (poor Androids…lol).

Honestly we never buy a product without the geek protection especially with my son. It's paid for itself several times over

I've had to replace multiple sets of headphones over the years for various reasons, every day and hard use, mostly JBL over the last few years because their quality control has gone down the crapper. Always replaced or refund to a card with no hassle. Definitely worth the price to get a new set of headphones for the cost of the warranty.

It time I decided to buy it plan I didn’t question it, everything I bought is protected and save. If I need to do something at home they got me.

The effectiveness of the noise cancellation was truly impressive. I found myself able to focus more deeply on my music or podcasts, as there were no external distractions interfering with my enjoyment. The clarity and purity of the audio were enhanced, revealing details and nuances that would have otherwise been masked by the surrounding noise.

They haven't failed to help me yet so I'd say it's a great service

please everyone buy insurance. its best to pay more for insurance and have to buy a whole new item cause we forgot insurance. so now on i will always buy insurance for everything. even though it expires. i will know i have something that can fix it then have to pay for a whole new one.

Well about to use again tomorrow 9/21/2025. The last time it was easy to use they actually treated me with respect.

Geek squad is always the best never once had a complaint always helpful and thorough

No Question about it the Warranty plan works as I have mentioned in my other reviews, and it has saved me quite a bit of $$$$

[Employee of bestbuy] Totally worth the protection since they get thrown around in my bed and in my backpack, etc. so it is nice to have insurance incase something bad happens

No questions asked about my warranty, just gotta walk in the store and tell them what went wrong!

I literally drove from Utah to Wisconsin on a single charge I don't think it's quite 60 hours but I was also listening at around 70%. The touch controls on the side are by far my favorite compared from Jabra and Sony. These are the only headphones aside from the Jabra Elite 85H that doesn't hurt the top of my head ( I shave my head and the hair stubble bothers me) if you have extra large ears that your cups might be too small for you. But if you don't these are the softest of most comfortable headphones that I've ever worn, but they are a little heavier than the Sennheiser moment of 3. Also the bass is not strong at all

Always an easy transition when i have a problem. Just remeber the charging wire.