Customer Ratings & Reviews

I’ve used this in the past and so easy, just walk in and exchange for a new pair should they ever fail. For something this expensive and easy to break, I recommend getting this warranty

I had a couple of the original crushers. Then I was finally able to get the Crusher ANC 2 headphones. The construction of the headphones is superb. I took my 1st 18hr flight to Asia. The noise cancellation worked like a charm.

I will never not get a warranty because my kids tend to break their electronics and when it did happen I brought back to Bestbuy and they replaced while we were in the store! Excellent customer interaction! Very pleased!

[Employee of bestbuy] The protection saved me $200 so I would always recommend buying it if you have the money

I love the earbuds, very easy to use, and comfortable in my ears. I have smaller ears so all I had to adjust was the little rubber earpiece and I never have trouble with them falling out. I also have some piercings that I thought would get in the way but it's very minimal interference. If you are looking for a good alternative to airpods or google pixel buds, I'd say these are a great option personally.

Great sound and battery life, and controls are very easy to use.

I always recommend getting the warranty with tiny little sophisticated electronic devices like earbuds. Anything can go wrong then. I’ve returned two of my last three purchases after some freak problem arose out of the blue. I have always been treated fairly with a no hassle repair or replacement.

I'm not always a big fan of in store warranty plans. They've always seemed like the store is asking me to bet them that this item is going to break. But, certain items lend themselves to a warranty more than others. For me it is wearable items that are especially delicate. My Bluetooth earbuds take a lot of wear and they never survive 2 years. It isn't if they'll go bad but when. So, I've found Best Buy's protection to be superb. Highly recommended!

Seemless trade in whenever my electronics tear down over the years

Excellent! We went in initially looking at Beats headphones but my store representative asked what we were looking for in quality and features, showed us different products and features, let us experience each one and we decided on these. They are perfect!

They last for ever and fold nice I like they can connect to the JBL app and there is extra settings and I can also have them disconnected after 30 min no activity

[Employee of bestbuy] The 2 year geek squad protection especially on GSP-R (R standing for replacement) are the best ones as you get a replacement without having the hassle to send it out to the service center. Well worth the money for the extra added protection to your product as it also covers accidents for most products (be sure to check).

Amazing Headphones i love Sony headphones so much. The sound quality beats any other brand out there . Plus they last a long time the first pair lasted about 6 years

[Employee of bestbuy] Great headphones. I do worry a little about when or if they will come out with a replacement for then leather ear pads. I use mine all the time and they are starting to deteriorate a little.

I love the keychain attachment, and the sound is great.

GSP I got this for JLab true wireless sport edition . I have peace of mine that if there is a problem with the unit that Bestbuy will be there for the life of the warranty. I highly recommend GSP with your heavily used or travel products. It has saved me thousands of dollars over the years with the combine products that I have purchased. You never know if the one product is a lemon or prematurely wears out. At least you know that you can replace it or exchange it.

This worked great for the majority of the year that I had this product, however, after multiple conference calls and phone calls, I started to notice at the quality of the right earpiece, started to drop, and started to become more distorted to the point where that right earpiece started blasting distortions in my ear for every call that also includes when I listen to music otherwise great product.

Excellent protection coverage! Would highly recommend.

The Geek squad protection is a must have, I don’t purchase anything without it

Great add on to any pair of ear buds. Easy to use.