Customer Ratings & Reviews

I love geek squad on my headphones stopped working. I took it to them customer service great and they took care of my headphones. Warranty is the best thing to have so go get geek squad. They'll take care of your merchandise

The protection saved us!! It’s totally worth the $50. Our first pair went through the washer and we were able to replace with new pair. Way cheaper than buying a full priced set.

Honestly, it’s worth the extra bit of money. You’re spending a lot already, what’s a little bit more to protect your purchase. Honestly really helps put me at ease while using my tech.

I love that you are able to control the sound/bass and personally customize what each ear piece does when there is music on or if you are on a call. The only thing that I didn’t like it was that it didn’t stay in my ear during my HIIT workout and it hurted my ear after hours of wearing it even with the different size pieces.

The sound is great, but the noise cancelling sucks. I purchased extended warranty and just might return them as I need better noise cancelling. My last headset was great but just wore out quickly so I purchased these.

Connecting to computer and plying games with any outside noses this is the tool you should have.

the noise cancellation on these is phenomenal I can barely hear myself speak & they’re the only headphones that don’t give me migraines after long periods of use. Only con: If wearing on bus or train they’ll shake and it will mess with to the sound

I love the ear buds. Very clear, and the noice canceling is amazing

I suggest anyone who gets electronics or big appliances or anything that costs a lot of money to get a warranty on it because it really does help. I got a warranty on my headphones and I was glad I did so because in three months or less the left earbud didn't work on my jbl headphones. The warranty was able to provide me with a chance of getting new headphones of the same brand or of a new brand but you pay the difference.

I have used the accidental geek squad protection plan for years and everytime Ive had an issue with a product intake them in and I have no issues with return or exchange. Definitely recommend for anyone who uses headphones alot like I do.

Geek Squad plan is def worth it; hands down! No questions asked!

Sound is amazing and the noise cancellation is fabulous. They are waterproof and they stay in my ears when working out! Another excellent feature is they stay charged for a long time. This is my second pair of job as I’ve had in two years. and I still use the other ones as well. These was a nice upgrade.

Customer-facing product protection and repair policy which is well incredibly worthwhile to purchase.

It’s unfortunate that Best Buy Geek Squad can’t do actual repairs for headsets. I found this out when the leather cover chipped away. Geek squad can’t fix any headset problem, even if it’s purely aesthetic, BUT they honor the plan. I went in with my broken set and had a replacement pair in less than 15 minutes. I renewed my protection plan without a second hesitation.

I recommend this whenever you get any earphones if it's offered because we all know nothing lasts. Anyway, I would go through earphones due to it not being long enough because it would get yanked and ruin quicky. With the protection plan, you can easily get another one as long as you get this plan. It's better than paying full price again.

100% worth the money. I always get them on headphones, and they essentially pay for themselves. If you are buying something with moving parts or that is mobile, subject to be dropped, to the elements or constant use, I would recommend it. Otherwise you can skip it.

100% worth the money. I always get them on headphones, and they essentially pay for themselves. If you are buying something with moving parts or that is mobile, subject to be dropped, to the elements or constant use, I would recommend it. Otherwise you can skip it.

100% worth the money. I always get them on headphones, and they essentially pay for themselves. If you are buying something with moving parts or that is mobile, subject to be dropped, to the elements or constant use, I would recommend it. Otherwise you can skip it.

Provided excellent peace of mind to cover any issues with my device. Would recommend and buy again. I almost wish it came with a 3year coverage.

only downside is you can’t ping them if misplaced but the quality of the product and audio combine are so worth the purchase! the material is soft and smooth and doesn’t jab into your ear!