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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4348 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 4,348 reviews
  • Rated 5 out of 5 stars

    Super good value

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing audio quality and unbeatable battery life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It nice to know if I break my headphones that they are protected with this 2 year warranty plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricy but worth it.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Possibly one of the best headphones i ever used, great sound and design, noise cancelation features are excellent. The bluetooth connection can be at times fickle and i am not crazy about the touch controls, also i wish it folded. But its a great product nonetheless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love having insurance. i know every time when i buy an item. i have something i know that would protect my item and have it covered. insurance is the best to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable Insurance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased these plans before and they are worth the insurance. I purchased the warranty to protect my LG wireless headphones that I use for handsfree calls and music. In the past, I have pinched the earbud wire and I had to have it replaced. According to what I understand. this will cover that and anything else that might happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the warranty and it help replace a faulty product. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan is a Bonus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate that Best Buy offers the Protection on all their items. There is always a chance that something can happen and we don't have to worry since we are covered with the Accidental protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great earbuds for active lifestyle

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid earbuds, I’ve gotten them a few mins and generally pretty happy. The Active Noise Cancelling is a great feature, allows a bit more noise cancelling than the Hear Through, which is great for running and wanting to focus on music while still hearing external noises. Battery lasts for weeks without charge. New design seems more streamlined and snaps into case more easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing with my phone sound is great and makes everything easier for me when i work out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Worth It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had purchased 2-year Accidental Geek Squad Protection for some ear buds. So glad I did because they malfunctioned and would drop connection with my phone — almost 2 years after purchasing them. This protection plan returned the amount I paid for the ear buds, which I was able to use to purchase a different pair. So simple! That’s why it was a no-brainer to purchase Protection for my new pair. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing Light, where there dont fall off easily. Used them in the sauna, gym running, and dailly use the sound quality is amazing doesnt sound to loud where your ears feel like there going to pop. The base is amazing and they are supper comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product nive quality and the price is amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love them

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What of the best earphones I’ve ever owned. I always struggle with earphones staying in my ear but then never fall off. And the sound is perfect. Only problem I have with them is that sometimes I do have random problems connecting them randomly they will just not connect for a good 10 minutes but other than that they’re great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worry purchasing at Best Buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Bose earbuds kept falling out of my ear during workouts and one side would not hold a charge. I returned with no questions or pressure and purchased Beats Pro, thanks to a knowledgable employee. Best Buy has the abosulte best protections plans! Always a no worry purchase!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung ear buds for work pleasure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd set of samsung ear buds love the fact that they control my s22 . Started with the first set ever made with the s9 so we come along ways! Always a good choice with the samsung listening devices!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    A must have!

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    Best Buy Employee
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy a protection plan for anything over $50 because it's just too good. Sure a couple extra dollars but your buying peace of mind. The manufacturer warranty is in the first year but best buy will handle it for you. After that they will repair the device much better than having to buy a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks BB

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just because im a dummy and wash my headphones and they lose quality, best buy always has my back with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what anybody says always get the warranty i accidentally mest up my ear pods i had bought and thanks to the warranty they just switched them out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Backup plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have a backup to the warranty. Hope I don't need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always ggoodbto have a protection plan, in case you have a problem

    I would recommend this to a friend