Customer Ratings & Reviews

I love knowing my products are protected wherever I go.

[Employee of bestbuy] Big fan of my product would recommend to all my friends

I love the extra protection I had with the warranty. If you are unsure of a product please do get this warranty. It is a life saver and they exchange it quick and fast.

Very easy to get defective items replaced. I don't normally do the warranty stuff but Best Buy did it right.

Best protection plan hands down. You do not have to do anything Best Buy will replaced the product or honor the makers warranty without the consumer having to deal with the maker of the product. Only issue is that this doesn’t apply to items like TV’s unless it’s installed by an employee from Best Buy in your home.

Used it in the past On other items And trust me if your buying 300 dollar Bose Bluetooth sunglasses with every same feature as every airpod or earbud but without the irritation in your ears if you quite literally use EarPods daily all day. So easy to get a new set And well worth it because of The price and vulnerability of Some technology

Have bought multiple ear buds with geek squad protection and never had any trouble getting replacements when things broke

Warranty is great no hassle to replace the items. I have used the warranty before and it’s always easy get my replacement item go to the counter and just do the process and no issues.

The sound is great, but the noise cancelling sucks. I purchased extended warranty and just might return them as I need better noise cancelling. My last headset was great but just wore out quickly so I purchased these.

[Employee of bestbuy] It is a great pair of earbuds, crisp sound, great bass, easy toggle for different modes so you can tone out the outside noise or hear others while still wearing them. Would give 5 stars, but no fault on best buys end. Earbuds started getting static which was annoying. Never fun getting a defective item.

Definitely a must have! I always like to get the 2-yr protection

Great product! Noise cancelling works well. Love that I could get the Best Buy protection on it just in case

great gaming headphones that are inexpensive and the protection plan is honored at the store directly. they either replace or give gift card towards another set .

Bought them for my 70 yr old mom. If she can with them anyone can!

Provided excellent peace of mind to cover any issues with my device. Would recommend and buy again. I almost wish it came with a 3year coverage.

Definitely worth it. Easy to get an exchange when it stops working

Wonderful ear phones. Prevents exterior sound transmission at lease 90% or greater. They are comfortable to wear. Sound quality is excellent. The batteries last a long time.

By far the best headphones I have ever purchased. They are amazing quality and the sound is spectacular.

Great noise reduction. Excellent sound quality. Battery life is excellent.

I bought a 2 year protection plan for a pair of Bose Sport Earbuds and had to use said protection plan just six.onths into the plan. Then come to find out that Best Buy no longer carries that particular style of earbuds , so i was forced to upgrade at an additional cost. Then i had to pay for a protection plan again even though i still had a year and a half tofo on the current plan. Someone explain why they didnt just continue my previous plan since the upgrade was just to replace an item that was no longer carried. It doesnt feel right at all. Its mot my fault that they warrantied something that they could no longer warranty. I feel taken advantage of by BEST BUY. WOULDNT YOU?