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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4565 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 4,565 reviews
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are idiot proof so for you gaming moms who font have a clue, tour kid will love these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My earbuds work wonderfully. They really keep the outside noise out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a winner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No Hassel exchange. Staff at 788 are awesome and very understanding and helpful, they made sure to let me know common malfuntions and reassurance that i was covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them…

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for the price. Haven’t had any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great sound and bass

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved the headset, great bass and clear audio when listening to spotify or youtube.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended Warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Best Buy's 2-Year GSP for the Sony WF-1000XM5 earbuds. I always purchase Best Buy's GSP on high ticket items and they never disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones and very user friendly. Fits well in my ear and volume is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this sony is excellent the picture is fabulous the size and sound are outstanding

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Peace of mind

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Love geek squad protection. I purchase it in everything. Gives me peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best of the best, noise cancel is wow super

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall these are good quality headphones. I would recommend them for purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really good and easy to access for replacements, or full brand new items when requesting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is wow I absolutely love these headphones. I had the bose prior and the sound quality sound crisper than the Bose. Aesthetically pleasing beige color

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JBL Headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones started to break within two years. Although I really enjoyed them, I just wish they were a little more comfortable over the ears.over the ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best way to replace a broken piece of equipment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat the value for this. Had an earbud previously stop working well after the manufacturer warranty. Filed a claim and received a new pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues when product malfunctions

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great. Easy exchanges on any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy product cover and warranty as always been a really good buy for me. When I have used it, it was always no issues.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I recommend thesw to any one looking for a new gym headphone! They are aslo amazing for travel with how the adaptive sound control works!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the warranty claim or geeksquad protection but it's worth it if the product is expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my broken headphones!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coverage allowed me to get my headphones replaced after water damage. Great service, I was very pleased with the customer service.

    I would recommend this to a friend