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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4565 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 4,565 reviews
  • Rated 5 out of 5 stars

    Woooo I love warranties

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to know that if anything happens to my item I can just take it to the store and get a refund or replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally I buy a protection plan and in this case most, because in my experience, Beats count since the day was made the product and the workshop who work in my Beats, claim the receipt to accept it in warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I trust GeekSquad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always used geek squad. I have always been treated fairly and had a quick turnaround with any issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had charging issue with head set and was able to use warranty to replace with no issue. Cheap insurance for valuable electronics which can and do have issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exchange range

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exchanged those horrible buds for a great headset. Caught it for a great price black friday at that. Can’t beat it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the price! You never know if you’ll need it but it’s always worth the price for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty lover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe in warranties. They work wonders. No hassle returns. Love you Bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat the insurance for a product. I always buy the insurance from bestbuy. The are no questions asked when I need to return/replace or fix a product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best yet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the best I've had yet. Comfortable, great sound, and let's me drift off in my music. I love'em! Sorry so slow with review. Been listening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection for headphones. You never know when something may break down on you. Best Buy is great when you take the item to the store with an issue. If they can't fix it they replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Cant ever go wrong with bose. The best buy warranty is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great birthday gift for a family member. The person that received this gift love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must haves

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are amazing from sound quality, the look and the ease of use. I highly recommend this product, especially if you go to the gym.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always best to buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome plan to have. It is well worth paying extra for it. If you have any issue with the product they will try to fix it to the best of their ability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan Review

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan allowed me to exchange a non working pair for a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase to have!easy to return,no hassle!i refuse to purchase anything without the geek squad warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always comes thru when needed and a good investment. Never let me down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for upgrades

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coverage replacement guarantee. You can get the same device or put the money back into something newer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    better than I thought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product surprised me with how well it worked. There are times when one earbud loses sound when I turn my head but otherwise I have had no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skull candy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the sound of them while running at the gym and i am going to try them next while playing call of duty

    I would recommend this to a friend