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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4459 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 4,459 reviews
  • Rated 5 out of 5 stars

    A must for wireless electronics!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For any of my electronic purchases I would highly recommend getting the warranty, electronics can go at anytime and accidents happen. This is total peace of mind and security for my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality love the noise canceling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Originally i purchased the Bose QC, i quicly returned them and purchased the Sony XM5. I have been very happy with the comfort and sound. Recently used in an airplane, the noise canceling completely drowned out the engines and enjoyed watching movies and listening to music. Setup is lengthy but totally worth it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GSP for the win

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection always makes it easy for me to feel safer with my products. I don’t feel like I have to coddle everything because I know that if something happens… Best Buy got me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep your hardware working for less.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it breaks, you cry... Warranties are there for a reason — peace of mind. Be grateful you can replace failing equipment under a warranty that can pay for itself if you have to make a claim. #Warranty #PeaceOfMind #Appliances #Electronics #Savings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Return after manufacture limited warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The precess to return my earbuds was easy and I got a BestBuy store credit without any issues. It's worth to buy the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They cover and protect everything no hassle or delay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like bestbuy everytime i buy electronics like headphone, samsung watch, mobile phones, laptop i make sure i get the insurance insurance only cost $50 but if you're stuff got damage or sound distorting they can replaced it for you but when they dont have a replacement they will give you store credit if your item worth $200 they give you 200 store credit and you can buy anything you want but they dont cover lost or theft if your stuff is gone its gone they wont replaced it or they wont return your money back but still worth it i like buying expensive stuff here because of their insurance the insurance from target or wallmart are terrible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-year protection enthusiast!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the 2-year protection when making any big purchases and Best Buy has always made the exchange or repair process easy and convenient!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product reasonable price I like Sony brand always good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Someone you can count on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is like having a friend that will not disappoint you when you need him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been a phone call away. It gives you peace of mind in a world that is unfamiliar to most

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depending on the warrenty of your product you need this protection, also helps lengthen the return date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad warranty is fantastic. By having it, you get peace of mind, not having to worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL Is the best product. Love it so much, I bought new ones and gave this to my daughter. She uses them all the time.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great value

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    Best Buy Employee
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know i have a fall bacl if something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply practical, doesn’t need to be expensive and latest of models. Works for me well. Quality sound like someone is sing behind my ears and still go on with my task.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Can never go wrong with some GSP

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GSP is great. No fuss. no buts, no ifs! It just works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love JBL for their price, performance and quality! They have never disappointed for as long as I’ve been using their products and they are my first choice every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually I don’t opt for protection plans but I work in a shop and I’m accident prone, Bestbuys protection plan has a no questions asked policy and will swap out the product if it fails. pretty amazing customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad-2 year accidental protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have protection and it is good insurance for me to have! No Problems.

    I would recommend this to a friend