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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4564 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 4,564 reviews
  • Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband's earbuds because he is kind of rough on things. So far we haven't had to use it but, with my experience with amazon, im sure its a better option than to have to pay for a replacement later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it says! I’ve never had a bad experience over 15 years of using this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its better to be insured (geek squad) than to purchase the same equipment over and over again. It saves me lots of money for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection. It makes me feel more secure in my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product reasonable price I like Sony brand always good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Took the insurance just as a precaution! Never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, easy to work with. Understood my issue and was quick top resolve

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money . My earsets keep on breaking down on me . The ease of an exchange is so worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for accidental damage or breaks definitely think about getting it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this. Not getting it always ends up being the wrong choice. So now I just get it every single time.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great protection

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Geek squad protection on headphones is super nice to have. Even just the ease of mind knowing that if my device gets broken i can get a new one is worth the cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Protection Plan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan gives peace of mind. Covers accidental damage, quick repairs, and great customer service from Geek Squad. Definitely worth it for any valuable electronics purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They return your money or change the product. Good investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always knows how to help! Will use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and the geek Squad was more than helpful and they did the best job, very clean and Professional. They helped me when my headset was broken. Changed it with a new one no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have it! Little bit expensive but worth the risk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes me feel at ease. Anything can happen to your stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best out there.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion BestBuy has the best protection plans out there. Just basing this on my personal experience and there could be something better. I haven’t seen it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best peace of mind insurance for most of my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money for sure

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it. When I don't get it, I regret it. Lol. So now I just always get it, especially with headphones.

    I would recommend this to a friend