Customer Ratings & Reviews

Thank you so much for helping me replace my son head phones!!!

love love love. this, i buy it for every product that offers it

By far one of the best set of headphones I have ever owned. I have been buying the Skullcrusher line since the days it had an inline battery to power the built in subwoofers, and even back then, I'd choose to use those over any wireless pair that came about... But now, now they're wireless and have active noise cancellation, done. I will continue to buy Skullcrushers with how much deep and rich they cause the bass to hit, it's like a massage for your brain... Trust me, you will not be disappointed, well except for when you don't have them around and have to settle for something else, you'll be let down and ultimately miss that rumble.

I always purchase the 2 year warranty when I make a purchase through Best buy. I'll say this, Samsung products are so good that I haven't had to contact Best buy once! However, I did have an issue connecting them to Bluetooth and the Geek squad was amazing when they helped me, nothing was confusing at all!

I got the XM5 over the head headphones. I pretty much like all of it & the sound. The only thing is they will tend to wanna fall of with brisk movements/jolts.

Comfort-wise, the Bose earbuds were a pleasure to wear. The ear tips provided a secure and snug fit, ensuring they stayed in place even during active movement. The earbuds themselves were lightweight, which made them comfortable to wear for extended periods without causing any discomfort or ear fatigue. One standout feature was the active noise cancellation (ANC) technology. It effectively blocked out external noise, allowing me to fully immerse myself in the audio content. Whether I was in a noisy coffee shop or on a bustling street, the ANC feature helped create a more focused and uninterrupted listening experience.

Sony’s flagship noise-canceling line—and they don’t disappoint. Audio quality is crisp and dynamic. Battery life holds strong.

No questions asked, I bring in my item until then what went wrong with it and they've always taken care of me!

Well I bought some in December and unfortunately I had a problem with them that got wet and no longer charged but I went to the store and they exchanged them for new ones through the insurance and the product is very good I recommend them 100%

I completely forgot i had this. My sony headphones broke and i think i passed the time limit.

Great headphones. Excellent sound quality. I have been very pleased with this purchase.

Well about to use again tomorrow 9/21/2025. The last time it was easy to use they actually treated me with respect.

They are very helpful in addressing any issues dealing with your product productivity.

Easy return/ exchange process. If they don't have the item you may have to wait for it to be shipped, but besides that you can get a store credit too.

Based on the product being purchased, how likely it is to break, and price of protection plan you have to decide for yourself whether it’s worth it or not. I usually find that it is. Very importantly it’s easy to use.

They haven't failed to help me yet so I'd say it's a great service

I’ve had to replace my babies headphones teens are hard on thing as we all know and yes I call them babies (don’t judge) lol, I got the replacement headphones and only paid a small amount to replace my warranty it was under $15 I also got the warranty on my Samsung TV it went out twice while my 65” Samsung was being worked on the gave me a 70” tv to watch till mine was fixed I call that CUSTOMER SERVICE I don’t know any other company that will do that they couldn’t fix my Tv so they Replaced the Samsung with an 65” 4k that does instant slomo on the cooking channel and Super Bowl replay’s are slomo I mean it’ great

It's always great to have some insurance qhen you accidentally break something that costs more than a couple bucks.

I gifted these to my husband. He uses them eceryday and absolutely loves the quality of the sound.

If it breaks, you cry... Warranties are there for a reason-peace of mind. Be grateful you can replace failing equipment under a warranty that can pay for itself if you have to make a claim.