Customer Ratings & Reviews

Just used it today and came in clutch. Easy to follow quick turn around

Get the accidental Geek Squad Protection. Spend the extra money. I got this on my JBL headphones that I use for the gym. For some random reason, it just started to fall apart. I was able to replace them when I brought them back for the team to look at. I’ve been very happy with this service. I didn’t buy it with the last headphones, but it’s a great program and I now buy the added protection on most of my purchases.

Worth the purchase, protect yourself with this insurance.

Simply practical, doesn’t need to be expensive and latest of models. Works for me well. Quality sound like someone is sing behind my ears and still go on with my task.

I love JBL for their price, performance and quality! They have never disappointed for as long as I’ve been using their products and they are my first choice every time.

Love the geek squad definitely would recommend it to family and friends

The precess to return my earbuds was easy and I got a BestBuy store credit without any issues. It's worth to buy the protection plan.

I have used geek squad in the past for a previous purchase, very easy drop off and pick up.

My lj tones died on me and i was at a loss of what i could replace them with. Bestbuy abused they no longer sell those types of head phones but i needed something that would allow me to listen to things at work while not having to sit directly in my ear. I was pointed to yews after having purchased some headphones that just didn't do it for me. I in fact Luke these alot.

Well I bought some in December and unfortunately I had a problem with them that got wet and no longer charged but I went to the store and they exchanged them for new ones through the insurance and the product is very good I recommend them 100%

Good for back up if you use your product daily and need back up help

Always buy the insurance change with no question ask, you explain what happen and noblore question is real, i buy my camera 90d canon is real good the insurance

I love the team always there to help whenever I have a problem

This protection comes in handy. Great for service and knowledgeable. Get this for sure.

Great product and it comes in handy down the road!

I've had to use the accidental coverage twice, and both times I was treated very well. The first time I cracked my screen and it was repaired and sent back in about 3 days. The second time I got a new phone for free because the power button wasn't working, but I think that was my fault! I've had to use the accidental coverage twice, and both times I was treated very well. The first time I cracked my screen and it was repaired and sent back in about 3 days. The second time I got a new phone for free because the power button wasn't working, but I think that was my fault!

You never know what the future will bring so I always stay protected before hand by Geek Squad

[Employee of bestbuy] Great to know i have a fall bacl if something happens

On any items you want to protect I feel this is worth it, I've only heard good things about best buy's protection plans so I decided to protect a device I cared about it was a no brainer.

Based on the product being purchased, how likely it is to break, and price of protection plan you have to decide for yourself whether it’s worth it or not. I usually find that it is. Very importantly it’s easy to use.