Customer Ratings & Reviews

They cover and protect everything no hassle or delay.

We are very satisfied with our purchase. The salesman made sure we were happy with the selection.

I used to be skeptical of store bought warrantees. They seemed like an extra money grad. I bought some electronics for work and decided to spring for the extended warranty (on my expense account) little did I know that it was the best investment ever. The item broke. Three small children at home and rough treatment at work. I walked in told them the problem and walked out with a new one. In fact , it was on sale so the difference paid for the new warranty. All my appliances are through Bestbuy and have warrantees as well. No more home warranty service for me. Saved me over 100$ per month and still have no hassle peace of mind.

Expensive, but very well worth it. They stand up to their promise of replacing or refunding (store credit I believe) without much of a fight or anything. I have used their protection plan on the noise cancelling headphones that I use day in a day out at work and cover them with paint and all kinds of drops onto concrete floors and really enjoyed when I broke them going into the store a year later and being able to swap my old ones out for a brand new pair that same day without any hassle. I will forever (as long as they have it) keep using the protection plan on my headphones, and upgrading them every 2 years.

Sound and fill awesome. I will definitely recommend to amyone for everday use.

I've bought the Geek Squad Protection plan for my headphones for years now. Every time an issue has come up with my headphones, Best Buy has been great about repairs or replacement, no questions asked. The peace of mind is totally worth it!

When you purchase something from Best Buy if you're smart you'll get the two year Geek Squad warranty for another day doing the service is great and you'll be happy you have it it's something go wrong so it's worth investing I highly recommend it

I like the fact that it’s not entirely needed, but just in case, i have this as a useful backup

No questions asked, I bring in my item until then what went wrong with it and they've always taken care of me!

Just in case I bought this.for the technology may change.

I never ever buy a tech product from any other outlet due to great Geek Squad protection. Best Buy honors their advertised protections.

I love Geek Squad. But it really depends on which store you go to in my area

Worked well I just went on a trip to Mexico left them in the house and when I came back and tried to used them they turn on but their stuck on the cycle of Turing on and it letting me know what percentage they are at

Love them all day! This is the 2nd gen and second pair I’ve had. I won’t even worry about trying other brands to see if they are any better because these are perfect for me. Sound quality, design, and function are all top shelf. Have not had any issues and the buds have held up through daily usage. Would recommend this product to anyone in the market for a quality wireless headphone.

While I haven't had to use my protection on my most recent purchases, I have had instances where my headphones were destroyed due to defects, and they let me come in and trade them out for the exact same pair, and offered me a gift card as a result of spending the money on this. If you can afford it, and especially if you're clumsy or prone to overuse products, this is worth it, the peace of mind alone makes it much easier to use my things.

this product has a good sound. but are too big. You came move easily.

[Employee of bestbuy] Always gotta get protection, it’s worth it if you use the tech a lot.

I like to buy the protection. It has saved me so much hassle with so many different items. It is worth noting that the exchange policy is great! I had several failures of some early aero bone phone type headsets I use at work. No worries exchange for any damage that renders an item unusable. I could not be more pleased with this. It is worth noting that you have to reup the coverage when you have an item replaced, but it is still a good value.

It's always great to have some insurance qhen you accidentally break something that costs more than a couple bucks.

It's great! Something caused my ear buds to lose volume/ quality of sound - maybe blown speakers, idk. Got the full cost of the ear buds back to purchase new ones. If you can afford 25% of the price of the product, it's definitely worth it.