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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4463 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 4,463 reviews
  • Rated 5 out of 5 stars

    Extra security for expensive tech

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to have some kind of local support for breakable things like ear buds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy And Convenient

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy to just return specify its problem and get you money back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has saved me money, time and time again. I will always purchase this for my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend, Insurance helps with breakage

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend the accidental insurance through Best Buy Best Buy has been very good with their customer service aspect of it although keep in mind accidental insurance coverage does not cover theft or loss so that sucks but if you break them and you still have them then it works really really well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good amazing service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service this is! Something goes wrong and they replace your item quick and fast!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection plan

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added protection to a pair of earbuds just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even if your don’t have kids or pets, you NEED the Geek Squad protection, trust me!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Highly recommended

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection saved me $200 so I would always recommend buying it if you have the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Protection Plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my protection plan, to ensure that I am able to have my products protected and get the right level of support. I have leveraged Geek Squad (GS) on numerous occasions and this has been a great addition to having my products and knowing I can count on GS to always be there. Their customer service is great and using them is seamless when associated to my account.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Openfit 2

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got them but it has awesome quality you will think so too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is what it is, and its worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beboo beeboo beepbooo I am a robot commenting on warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones because you don't have to worry about losing the earphone covers. I also love them because you don't have to worry about charging them like earpods. Also, if you lose this, it won't cost you $100 like earpods do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for tech

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I encountered a technical issue with my device, Geek Squad was quick to respond and provide assistance. Their customer service was prompt and efficient, ensuring that my concerns were addressed in a timely manner. The support staff I interacted with were knowledgeable and patient, taking the time to understand the problem and guide me through the troubleshooting process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plans in the industry

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the peace of mind i get with best buy protection plans. I use items like bluetooth headsets all day and i get all i can from the life of each headset i use. The protection plan isnt just another plan that you get but never use. Best buy makes exchanges up to 2 years with no questions asked when its time to exchange your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy buds pro 3

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good product. I like how it felt and the sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET IT, IS WORTH IT!!!!!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the product is important to you get the warranty, you wont regret it, my JBL headphones broke after a year and a half and they exanged for new ones, after 2 years my Skullcandy Crushers stopped working a week before the 2 years and I got the money back, and Best Buy verified that it wasn't working, I was not just returning for nothing, IS TOTTALY WORTH IT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hits hard!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this entire set up for my son for Christmas. He is already on SoundCloud with his first song highly recommend for upcoming DJs.!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully wont need it but it is nice to know its there if i do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone warranty!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never not get a warranty because my kids tend to break their electronics and when it did happen I brought back to Bestbuy and they replaced while we were in the store! Excellent customer interaction! Very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    King Skull Candy ANC!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a couple of the original crushers. Then I was finally able to get the Crusher ANC 2 headphones. The construction of the headphones is superb. I took my 1st 18hr flight to Asia. The noise cancellation worked like a charm.

    I would recommend this to a friend