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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4565 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 4,565 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection. Have not had to use, but like being able to call if needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great, the sound quality us giid and theres almost no sound leaks. The battery life lasts about 3 hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best money you well spend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I all ways get the 2 year protection on headphones for my kiddos headphones. They are very hard on the gaming headphones. You pay over $100 for gaming headphones and they brake. You take the broken headphone back to Best buy and they replace them , This is the best protection plan ever. Thank you Best buy for your 2 yr protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can exchange for another product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend the warranty because i saw that a recent headphone was released and wanted to exchange and they were able to subtract the money i spent on it to the newest version of it. Im surprised i didnt know about it till a cool bestbuy worker told me how it really worked. But the exchange does not pass the warranty to the other product you exchanged with. So i guess its not too bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats Studio 3 headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Apple Beats Studio 3 headphones. The sound, and comfortness of these headphones are top tier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident protection? Yes please

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was probably in shock, when the associate began the fulfillment process for the dammaged earbud that slipped; from listening position, out the drivers side window, and under the tire of my truck. She guided me through the process and ended up very satisfied. Thank you Best Buy Team, Bismarck!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Trip to Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed my trip to Best Buy. I found exactly what I needed; with the help of the workers there. I also really enjoy the product that I bought. The Galaxy Buds 3. They work really nicely.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection plan

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Added protection to a pair of earbuds just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind when you have a little kid and puppy around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had the headphones for 3 years Had to change the muffs in a year but everything thing else still nearly new and the battery on it lasts for ever! Good buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They work great so far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son, and he loves them! We got them on sale for $25. They charge pretty quick and are good at noice cancellation. We bought the warranty just in case we have problems later on, but they’re holding up so far. We’ve had them for about a month now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how they handle their protection plan. Realiable

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Such a common issue solved

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    Best Buy Employee
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I have never had a headset that did not develop issues over a 2 year period. I have always been able to get a headset replaced, or recover the purchase price using Geek squad protection within a couple years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lucas S.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is uphelp everytime i have used them so far. I do not have any doubt there will be a resolution to my situation

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and noise cancellation are excellent, but I personally don’t find these comfortable. They don’t stay in my ears during workouts and tend to fall out. After about two hours of wear, my ears start to hurt—not because of the sound, but from the fit itself. I wouldn’t buy them again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good save

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great thing to have when you have a teenager that constantly fixes their stuff and accidentally steps on it. I’m glad I had this insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work headphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for loud environments. Use a lot at work to drown out loud noises

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truly outstanding Headphones recommend to everyone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These over the ear headphones are truly outstanding and the quality is insane.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hits hard!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this entire set up for my son for Christmas. He is already on SoundCloud with his first song highly recommend for upcoming DJs.!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work perfect and good distance to keep listening nice design

    I would recommend this to a friend