Customer Ratings & Reviews

I get the 2 year plan along with every purchase of new earbuds and I've never been disappointed with the service. You can get your item replaced for free, or if its unavailable, you receive the original purchase amount on a Best Buy gift card so you can choose a new item. Well worth the price!

These headphones are amazing Light, where there dont fall off easily. Used them in the sauna, gym running, and dailly use the sound quality is amazing doesnt sound to loud where your ears feel like there going to pop. The base is amazing and they are supper comfortable.

I love the fact that i have geek squad protection. This is great...

Best warranty program. easy process during claim, will buy again during all my purchases

A must have for ear buds. The protection and confidence is great for a device I use every day.

I grabbed these headphones mainly because of the price. So far, I haven’t had issues on functionality but my only problem is that they tend to fall off. I changed the rubber ear tips to the small one and it still falls. The only way I have to keep them from falling off is to turn it 180. I’m fine with everything else except the rubber tips.

Won’t buy electronics anywhere else I love this if anything happens they replace with no hassle

At this point the protection is a must. This is one of the best and most appreciated things about Best buy ... After every purchase I make they ask "Would you like". And I stop them there and say "Yes please add the protection"

Works perfectly. My nephew loves them and takes them everywhere.

I had my galaxy watch refunded because I bought the extra protection. So I bought it again with the new electronics I bought with the refund.

Solid earbuds, I’ve gotten them a few mins and generally pretty happy. The Active Noise Cancelling is a great feature, allows a bit more noise cancelling than the Hear Through, which is great for running and wanting to focus on music while still hearing external noises. Battery lasts for weeks without charge. New design seems more streamlined and snaps into case more easily.

Okay, please do not spend your money on expensive electronics unless you get this coverage. SO WORTH IT! My son's previous headset broke and it was replaced without any hassle. This is a great investment on my investment!

I always buy protection, but stinks I cannot use my Rewards to purchase!

This is a must have for wearable technology. Now I have confidence my devices are protected.

Good to have, saved me several times. On headphones it's a must have honestly. If you don't have it your going to wish you did.

[Employee of bestbuy] I love the support and flexibility of the different plans offered

Do not pass up on a simple little purchase, that can save you in the long run. Direct to store exchange,no mailing , or calling the manufacturer to wait weeks. Best investment!

So im writing this review 9 months after the purchase.. Thank goodness for the warranty, the right ear piece has stopped working.. Other than that it does what it's intended to do.. No complaints in reality other than either i have a defective piece of equipment, or there's a short life cycle for these.. We'll see..

[Employee of bestbuy] Always get protection on all my items just incase something does happen

Spend over $100 on any tech, the service plan is well worth it.