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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4465 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 4,465 reviews
  • Rated 5 out of 5 stars

    Protection is needed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always feel better when getting protection, recommend always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Skullcandy earbuds for my 13-year-old son within six months one of the earbuds was not working. Took earbuds to Best Buy explained situation to customer service rep, Within minutes they had replaced my sons earbuds with a new pair. A Warranty that finally works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t realize they had to be recharged but they work good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are top notch the sound quality is so crisp and the noise cancelation makes you forgot there is anyone around ,especially in busy areas !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind for an active life

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant control the future, not yet perfect and other people are also error prone. I have not used the protection plan yet but have for larger appliances and best buy stands behind there protection plans so this was a no brainer so just do it, sleep well tonight totally protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has come in handy on multiple occasions. Wont buy anything without it, and do not have to - thanks total tech membership!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s all worth it! When I have issue with my product, they’ll give me a store credit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud and they dont fall from my ears and i can also answer calls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Plan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use it yet but a good value for the purpose. Planning to take in for a repair in next day or two, so will update then if the rating need to change. But for now very happy with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think with some of the electronics, the two year warranty is absolutely essential. You never know what can happen to them. Working out, dropping them, sweating on your headphones/earbuds etc… Having a little extra piece of mind is an absolutely great thing to have. Will continue to purchase the extended warranty for more products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. The sound quality is superb. And Best Buy support is A1. They will fix them so quick, or replace them if you have the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to be Safe than Sorry

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan for any product that I use frequently. Sure some things might be cheap enough to replace but pretty much any chance I get I'll get the protection plan. You never know what might go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is an absolute must! I've never had an issue returning anything with the plan. Extremely easy process. I can't recommend it enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS worth getting!!@

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy a product without this warranty ever again. When i see a product that I'd like to get, I'll either find it at Best Buy or buy something similar even if it may be cheaper elsewhere. I've never had an issue when using protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    accident prone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy the protection for 2 years again. I'm very clumsy and don't want to break them accidentally, as well as break my wallet. Only want ONE accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones, my children love them. The best thing is the battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will purchase for all of my products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wholeheartedly recommend this plan because of the accuracy and the promise of replacing products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Run!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these along with Dr. Beats Noise Canceling. Friend had the Apple AirPods. Tried all 3. The Bose QC earbuds knocked it out of the park!! I returned the Dr. Beats an hour later. The next morning I was on a plane and had 2 small children sitting behind me. Well let’s just say; THANK GOODNESS I HAD THESE!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best deal at best buy for those in the know

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best deal at best buy for those in the know. Technology is a slippery slope, and in a year or two things will die for almost no reason. This not only helps with peace of mind. But also helps future you from dealing with bad tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 starts

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect worth the money easy to change the battery never unable to use

    I would recommend this to a friend