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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4466 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 4,466 reviews
  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my friends autistic 8-year-old. He loves gaming. This way he can play his games and it's quiet for them to concentrate on their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully i will never need the warranty but better to have and not need than need and not have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already used this on a set of ear buds. Expensive ear buds and they had a problem, no questions other than what was wrong then bought a second warranty for the new ear buds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is excellent, especially for earphones. I have noticed that, for some reason, all the earphones I purchased tend to break quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it in value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I was able to seamlessly swap a pair of headphones which'd died on me. I talked to customer service, and they sent me directly to grab a new pair. Awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I was able to seamlessly swap a pair of headphones which'd died on me. I talked to customer service, and they sent me directly to grab a new pair. Awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XM5 Sony

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headphones my wife has the Airpods Max Pro and this is even better than those, Sony did a great job on this one, worth every penny!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good had phones. Sound Quality are good! Connects all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never invest in highend electronics without this.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t buy expensive personal electronics without this insurance. Never had an issue with a return due product failure.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Product knowledge and protection plan

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these sonys. I have purchased these 2 times now . Quality is good and would recommend. Cashier was super nice and knowledgeable to offer Plus and protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that without a doubt if anything was needed- the repairs or replacement would be smooth and what is best for my right schedules

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always get warranties on everything

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you guys should get the annual membership for the warranties

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 would recommend for a piece of mind in case of an accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Nice and Nice Nice Nice Nice Nice Nice Nice Nice Nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe this service is a must have when it comes to electronics etc. Yes, 29.99 seems like a bit when you're already purchasing something pricey but believe me in the long run you'll want to have it in the event your item breaks,quits working etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used Bose 700 for over a year and now I am using this Sony, I must say app of Sony is much mature if I compare with Bose, Bose was really good with call quality, if you are in music and prime purpose of headphones is to listen music, I recommend go for Sony and you won't regret.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, peace of mind, in case something happens to them, they wont replace it if stolen or lossed, but if theyre broken your good if in time frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was the easiest thing ever the protection plan is worth it. My headphones stopped working and when i went all i had to do was say i want to do an exchange and it was done instantly and i was told if they didnt have it i could switch to any other headphones that were the same price u cant beat it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Protection

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the accidental Geek Squad protection plans for all my electronic , I have had to use it and it is as easy to same day going to the store , go to customer service , get approval and pick up a new item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Protection

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the accidental Geek Squad protection plans for all my electronic , I have had to use it and it is as easy to same day going to the store , go to customer service , get approval and pick up a new item.

    I would recommend this to a friend