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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4466 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 4,466 reviews
  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice deal, and my daughter lov it, always recommend pay insurance, you know kids, but 100% recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy geek squad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always great to have added protection to expensive items. I never buy anything without an extended warranty. Best buy geek squad protection is easy to use when you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G-roc 21

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend that everyone get this protection. Even your item may come with a limited warranty this is better. I've had my headphones broke and BestBuy replace them on the dime. The ones I had to replaces was on sale at the time and they give me the different and pay back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. Most comfortable headphones I've ever used, amazing siund quality. Only negative point is how fragile they feel, definitely wouldnt put durability to the test if I can help it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service plan is great. I have had issues with earbuds and each time they came through. Love Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality earphones. The ambient noise feature is amazing too. Love the fact i can turn up/down the volume without touching the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is more than worth it if you are going to spend money on electronics! I have gotmy money's worth a few times!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had to use the protection plan so that is a plus but with large purchased items I do invest in it due to the face accidents happens and it is cheaper than a new pair.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always going with Geek Squad!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in clutch for any of my items I always get protection on my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty you can buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought poorly made Sony MX5. Although I am glad that I bought it from best buy with this GeekSquaad warranty which I can use for my repair or replacement.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Earbuds

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    Best Buy Employee
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for me when I mow my yard. Clear sound and good battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    not bad warranty program

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does what it does and best buy replaced a defunct product when it went bad like the description describe. I usually don't purchase things without it now. the more expensive items will require the item to be shipped in and/or worked on by geek squad instead of a replacement on the spot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most pleasant thing I did that week!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty was honored, and they helped me find the exact same ones at the store, even though they were not in stock, and needed to be ordered online. For my autistic son, this is a big deal…thank you soo much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headphones. Come with less hustle of EQ modifications. Great for traveling on a plane or long distance passenger trips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great sound and bass

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved the headset, great bass and clear audio when listening to spotify or youtube.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones and very user friendly. Fits well in my ear and volume is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always, always, always get geek squad on my tech items. They are always so nice and can fix anything. if they can't they replace the item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't got my 2 years

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous ear buds only lasted a year and a half before one of them stopped working.. I did return my new set because I am waiting for Black Friday Sale.. I will purchase the 2 year policy again..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Might as well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opted for the Accidental Protection even though they were inexpensive headphones because I know the my daughter always breaks her stuff. Hopefully it won't be a hassle to get them replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best I've found, to relax, without hurting my ears

    I would recommend this to a friend