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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4466 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 4,466 reviews
  • Rated 5 out of 5 stars

    NICE

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NICE NICE .. I LOVE THE SOUND IN MY BRAIN... IS VERY ESPECIAL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing a protection plan for items used primarily by kids was a great idea. Be sure to opt for a digital receipt which makes it easy to locate when it's time to use the insurance. Kids prefer over the ear as opposed to inner ear audio devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Grea for price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They working great and last no drop in quality over time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exchange range

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exchanged those horrible buds for a great headset. Caught it for a great price black friday at that. Can’t beat it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are nice will help you figure out your next move if something wrong with your device

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mediocre system, great employee

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to jump through several hoops to get my product replaced but the geek squad member who helped me was understanding and made things right

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Peace of mind

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad protection. I purchase it in everything. Gives me peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap and better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of all my earbuds that cost 5 dollars this feels more like a steal for the 10 hour of play time i get though my shifts because of this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase to have!easy to return,no hassle!i refuse to purchase anything without the geek squad warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy’s version of Apple care

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s version of Apple care is great because when you come in with a malfunctioning product such as headphones they just replace them with brand new ones and send you on your way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Woooo I love warranties

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to know that if anything happens to my item I can just take it to the store and get a refund or replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones. I got them for my husband for Christmas. Great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Ever

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But these, for my 24 year-old daughter’s birthday, and she absolutely loves them. She can’t function without them. Great noise, cancellation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This right her....

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the reason I do more and more shopping at best buy. They stand behind their guarantee and I love it. My favourite thing about this store that no one else does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skull candy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the sound of them while running at the gym and i am going to try them next while playing call of duty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is fabulous and great customer service with the protection

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good for protecting your item.

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    Best Buy Employee
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the protection is a very good ideas for these headphones. Just go in and tell them the problem and they will give you a new pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to use, and sound quality and noise cancelation is great. Great product for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replacement for new model

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one I ended up using for broken headphones , I did end up with the new model for the replacement . Unfortunately I like my old ones better but it is what it is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended 100%

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy this to my electronics. Really keeps me stress free no matter what happens.

    I would recommend this to a friend