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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4566 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 4,566 reviews
  • Rated 5 out of 5 stars

    Totally the best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever made. And I've used alot. Thank you sony!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the warranty - its great to have. I recommend

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Haven’t had a chance and hopefully I will not

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last month I purchased it last month I I just connected a fire stick to my TV, but I haven’t got a chance to try the product but everything looked fine so hopefully I won’t have to use their insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best plan in the world

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank god for this plan! Life saver when my item broke, was quickly replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They've got it covered

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the geek squad protection plan there is never a worry. These guys know all things tech. If anything goes wrong with an item they will fix it, replace or refund.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks and Computers

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift with purchase! Thank you geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing headsets I always get the protection plan because something always goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing headsets I always get the protection plan because something always goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Acciddental Protection

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process was smooth and direct. No hassle, definately would get on all eligible products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom of 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never make a purchase without the warranty. Bestbuy totally stands by their word. I absolutely love them for their haggle free warranty service.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Sony earbuds

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great earphone. Best ever yet from Sony. Great product protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fix or Replace

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will fix or replace your product if they cannot. If product not readily available, will be able to give store credit for the purchased amount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coverage for people hard on their electronics

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No questions asked replacement. Just bring in the damaged one and walk out with a new set. Cant go wrong with that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love of the 2 year warranty for life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend getting the warranty of 2 years on anything u buy at best buy its worth it because if something happens to your product u can exchange and get a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance is great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    get the protection plan it comes in handy because accidents will happen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must have for expensiv eitems

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don't have to use this plan, but it's a must have for $400 headphones. The price is a bit high, but well worth it if my headphones break in the next 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bargain

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bargain I thought. Easy to break earbuds, and a few extra dollars doesn't hurt to ensure them. Hopefully I never have to use this, but it is nice to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect headphones, sound is amazing wouldn't trade them for apples

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been really worth it. Had to use it and buy another one on 3 separate times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get a warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 15 days to set up the warranty which was great because i didn't have the money at the time.

    I would recommend this to a friend