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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4421 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 204 Showing 4,061-4,080 of 4,421 reviews
  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product could be cheaper its not worh that much to buy it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hit and miss.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Past service hit and miss, but at least the ball is in another court for a little while.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound, poor construction

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was great but construction is weak. One of the hinges on the head phone broke.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Poor battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my child for long trips. They worked pretty well but poor battery life.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bose

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s was ok I didn’t like how they fit kept sliding off my face

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    don't have them anymore.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad set, to buy if you need all that stuff..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. The right one stopped working. I bought the geek squad protection. So they are always helpful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Watrenty

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is nice to have. Hope to never have to use it. I don’t like getting warranties from Best Buy. The geek squid always has a way of talking around avwarrenty

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Thoughtful eyes

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have basic sound. Might be good with kids or older people. I have to have great sound quality so I had to take them back

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    time will tell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hope I don't have to use it. should have bought it for the last had phones

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    You never know

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unknown, but never had to use. I've had clients that swear by it so decided to pay extra for it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dissappointed bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound amazing. I thought it was a fluke so didnt return them in the first 2 weeks. The right side loses battery power. Tgey sound amazing when they work. Fits also not that great.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Useful

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a while but i did leave with a new product great if you drop stuff easily

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were only an ok purchase. Sound was fine but they are nothing special.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headphones but they always flip to the side when you’re working out.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cant hear video calls.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's connectivity issues when it comes to video calling.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Charge didn't last

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the sound quality but the battery didn't stay charged long enough

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    When time redeem, BB did the lazy thing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't fix bent pin, only replace/rebuy protection.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Jbl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved them, practical and comfortable and the battery lasts a long time.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Not for everyone

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good value if you are upgrading headphones because you broke your last one.

    I would recommend this to a friend