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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4421 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 4,421 reviews
  • Rated 3 out of 5 stars

    Volume problems

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds are playing at different volumes now and wont turn down to the proper volume.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Long run protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hardly need the protection but it’s a good thing to consider purchasing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Earbud 2 pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They go bad afterba while. The left earbud like my previous earbud lowers and sounds statically. Inclean them and nothing. This happend with my first earbuds. Only changing them cause of the warranty but i will no be purchasing earbuds anytime soon.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess Apple care or warranty will cover if something goes wrong

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Recent product & experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product that i recently purchased is cool. Skullcandy and bose quite comfort 2 very good. However, yall can do better with the service. I stood in the earbud section for 20 minutes and not one sale associated inquired any services. In fact, i had to go get someone myself.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work pretty well, but not the most comfortable for my ears since my ear canals are so small in comparison to the average person or something.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ear buds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The loudness was not that great but they stay charged for awhile.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great not the best fit, not super comfy, nose cancelling isn't great.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Protection, But Expensive

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection, just expensive. Walmart gives just as good protection for a whole cheaper for the same years of coverage.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with computer and games Dukka out the sound around you pretty well but not completely.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ear bud issue

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One earbud quit working after a few months and wouldn't charge

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theyre really fragile like any headset so yeah be careful

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ear phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work well. Cut in and out.Sound was not great.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great because accidents always happen just remember to tell them you have a plan you go in to get them replaced or fixed.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Protection plan

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt not made aware that i needed to repurchase the plan when i went in the fort myers store cashier told me something completely different.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Recently purchased

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt it was worth the purchase for my Sony headphones because all damages to my headphones will be covered by the geek squad.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound good but didn’t work for what I needed it for.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    both headsets completely disappointing headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were multiple problems with both of these headsets. The headphones continually disconnected got rid of them. Junk earbuds were not impressive at all many times one would just work even fully charged.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Best ever options of BEST BUY.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Protection Plan is always a money saver. Especially a product if it fails to run after a couple of months.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy the extended warranty

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound great pairing but the charger quit working after a year buy the extended warranty it’s worth it

    I would recommend this to a friend