Customer Ratings & Reviews

The design changes, overall comfort (including level of head pressure) and potability have all been significantly improved. I actually disagree with many of the editors reviews, it's much better that it doesn't fold twice, the case is much thinner to transport. This also helps make the headphones much more durable overall. In terms of the previous generation model, put quite simply, sound quality is more in line with a neutral profile sounding acoustically tuned pair of reference headphones. Noise cancelling and transparency modes are a night and day difference with respect to the 1000XM4s, but both are still excellent pairs of headphones. The improvements here are well justified for an upgrade. Also the sound profile of the previous generation WH-1000XM4s can be easily restored by using the "excited" EQ setting in the companion app settings. Those carbon fiber dual drivers, 8 noise canceling mics and custom audio co-processor Sony keeps referring to in the marketing materials, are genuinely significant. If you're coming from the previous generation model, the differences are immediately noticable. The price has increased but considering there's a chip shortage and they improved literally all the right aspects of this new pair. It's justified. Well done Sony. And for all those purchasing, enjoy them, they're industry leading for a reason.

I bought the qc45 a couple of months prior, and was astonished at the deplorable quality, ineptitude of engineering that resulted in spotty connection (at 2ft range) at best. I returned those immediately and admonished Bose for wasting their resources and my time. I waited for, and hoped my favorite brand might redeem themselves for such a faux pas, and with THESE headphones, they certainly have done so. The qc ultra offer an exquisite headphone experience that just about almost justifies the exorbitant price. Ease of use, excellent connection (has yet to drop, even at distance). I applaud the tactile controls and comfort, and the perfect combination of noise cancelling and immersion options. These are great headphones for listening to music, video, audiobooks and for making phone calls. These headphones have restored my faith in the Bose brand.

I have been using Aftershokz headphones for several years now. The product overall is excellent. They are so comfortable that I sometimes look for them forgetting that they are on my head. They are fairly robust and can take months of daily wear and tear. The inbound call quality is excellent and the outbound call quality seems to be good. This is my first pair of the Air product and it is everything I said above, but the outbound call quality seems to be a bit better than the titanium. They are lighter weight so time will tell whether there are any weak spots. The sound and battery quality are comparable to the titanium. The selling point for me with this product is the support, 2-year warranty which results in the replacement product being received in under a week and I have not had to return a headset yet (no postage cost). I purchased my first headset three years ago and had it replaced a few times over two years. Last year I broke a set out of warranty and purchased a replacement. That set lasted almost a year and I purchased the Air because I did not want to go without a headset. Aftershokz has now replaced that set and now I have the Titanium and Air. There are few products I get excited about, but the quality of the product and the support makes me borderline giddy. Thank you Aftershokz for giving me so many years of comfortable portable sound.

This is my first pair of ANC's so not a lot to go on. But I do have one of Marshall's BT speakers and love it so I pulled the trigger. I do love the performance and appreciate not having to max the volume on airplanes to hear music/movies as I did when using my Bose Soundsports (nothing wrong with these, just drowning out airplane noise is not what they were intended for). The sound is great but not as good as a true (corded) audiophile headphone. However, they don't lack in providing great sound. Downside is no hard case which I think is a big miss on Marhsall's part. I stole my son's beats case and it works great so I will be using that for travel. Got them on a good sale but would have had a hard time paying full price for these or any others since this is my first set.

Number one repair team I’ve work with. Always get protection guys!

Excellent service great workmanship and always have smiles on their faces and friendly attitudes.

Great warranty agreement. Great policy to protect the customer and their investment.

I ordered this after 5pm on 12/28/24 and it arrived at around 1:30pm thebnext day on 12/29/24. That is ELITE!!! The product is outstanding. These are absolutely noise-cancelling like ive never experienced and ive had headphones before that made those claims. Great sale price. Great value.

Had an issue with them took him into Best buy make sure that I had the same to replace with and they replaced them that simple.

These little Sony buds are worth every cent. Multiple purpose. They shush the noise on the subway or airplane and they do not slip or become dislodged during intense exercise. If you skip rope, do burpees or any kind of inclined or declined training, these buds are with you for every repetition. The Sony app is useful. It allows for customization of your sound with an equalizer, there is also a bass boost to round out your listening. At 100 dollars or less, you probably will not find better earbuds than these. Highly recommend.

My last headphones fell out of my pocket and we're ran over. Luckily, these were on sale. The case is textures so it doesn't move around in my pocket at all. I had the xm4s. These are better. They're more comfortable, they sound better imo and the ANC had no noticeable difference. The best party was the price. I got these on sale for $120. The xm5s were $169 more at the time.

Very knowledgeable people with great help, replace, fix you know it they get the job done

Its always a good idea to purchase an insurance plan for any electronical devices, you never know what could go wrong.

I ordered the green headphones...Headphones arrived VERY quickly. Shipping A+. I am no audio expert but the sound is VERY GOOD IMO. Bought these to workout and they are perfect size for that. Came with a nice travel case. Used them for about 1 hr and had 90% battery life left. Drowned out all the noise at the gym (all the tvs, overhead music etc)...Very satisfied w my purchase

I purchased these headphones because they were on sale for a good price. First, I have to say they sound pretty good to me. I’m not a professional musician, and I have no complaints about the sound. They fit well, the earpieces are comfortable, but not as good as some more expensive headphones I have used. There are several issues that perplex me. One is the battery discharge rate when not in use. I don’t use these headphones everyday – maybe once or twice a week for short periods. When I go to use the headphones, the battery is significantly drained as indicated by the app on my phone after just sitting for about a week not in use and turned off. I have other headphones including Sennheiser that can last for weeks or months without losing charge when off. So, every time I go to use them, I end up having to recharge the battery. A second problem I have is that after sitting off for a while, let’s say a week, the headphones won’t power on unless I plug them in to an outlet. This is strange. This happened when the app said there was 20 percent charge left. Another strange thing that happened was when the app said there was a firmware update available. I proceeded to start the update but received an error. After that the app said that the firmware was up to date. One more strange thing. The app said the battery had 20 percent charge. I plugged in the charger. The red light on the phone did not come on as it usually does when charging, so I unplugged the charger and plugged it back in. Now the app said the battery was 60 percent charged. This was in just a few minutes. Maybe this unit has a defective battery.

Solid sound, design, and fit. I had these headphones in 2016 when I graduated high school. They were perfect bc external sounds felt blocked out and I could focus on my music when I studied or worked out. My dog chewed up my old pair but I got these AGAIN bc I couldn’t find anything else with great sound, bass, extra at this reasonable price. Personally, I like wired headphones bc my AirPods slowly gave out on me. Had those for maybe 2 years but had these for well over 5+ years without losing sound quality! Highly recommend!

They are extremely nice and the sound quality is crisp and clean. The touch features are extremely convenient! And, honestly I get lost in my music whenever I use them. However, they are extremely uncomfortable after a couple hours of use. I would not recommend buying these if you were planning on using them at work as they tend to make the inside of your ear irritated and raw. If they were more comfortable they would be perfect.

I bought these headphones 1.5 yrs ago trying to find a 'happy medium' between sound quality for casual listening, comfort to wear for virtual meetings, and durability when running/working out. Overall I'm very satisfied and would probably buy them again. Pros: I was impressed with the sound quality considering their primary use for sports/athletics, and they're something I can wear for a few hours without any discomfort. The battery life is about 6 hours as advertised, so I usually have to charge them every 1-2 days and I haven't noticed any decreasing battery life so far. Signal is also fairly reliable for distances under 50 ft. Cons: I wish I could connect them to more than two devices, and sometimes switching them over can be tedious. Also I like clipping the wire to the back of my shirt, but I lost the clip after a few months as it comes off easily (off brand replacement clips are cheap though).

The Bowers & Wilkins Pi5 wireless earbuds are pretty excellent. I was upgrading from a set of Jabra 65t's and I would definitely say the B&W have superior sound quality over the Jabra. I like the way they feel in my ears, and they easily make a nice tight seal. The bass response is very good for now tiny they are, and nothing ever sounds harsh or brash either. These are very comfortable to wear and sound excellent.

Good combo! Have a set for work and working out plus a pair for the house.