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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4422 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 4,422 reviews
  • Rated 3 out of 5 stars

    Customer Chat is Horrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pixel buds pro work great! Only reason I'm doing a 3 star review is that Best buy chat didn't resolve my issue and even ended the chat when he couldn't provide an answer on how to get the correct color for the pixel buds pro I purchased. I purchased the porcelain color and received the bay color. I asked what I could do to get the correct color and he said to just go in person so they can assist me. I told him but they don't have the correct color and he ended the chat. Very unprofessional. I guess best buy wants me to suck it up and keep the color. Just purchase directly from Google to be honest. Not worth the hassle best buy chat provides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its better add a protection plan than to repurchase. Cost efficientive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick to ship, great sound, and couldn't beat the deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Hey GeekSquad, this thing broke" Go ahead and get another one. Would you like to buy the protection again? Heck yeah!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best noise canceling on the market

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my XM4. Own a pair of XM3 as well but GF decided to take them so I went ahead and got the newer version in blue to change it up. Highly recommend for anyone who wants excellent battery life, high quality audio and the best noise canceling you can buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expected Better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected better noise cancelation to be honest. For the price of these I just thought that they would be better at blocking out people talking around me but they seem to come through loud and clear. Yes, I have the anc fully activated. Also, for me at least, they become uncomfortable to wear after a few hours unlike the SteelSeries gaming headphones I have. Also it seems like you can't use them while they are plugged in charging, which is disappointing. The good things are the battery life is great as well as the sound quality. The app is pretty good as well, it is nice being able to be connected to two devices at the same time. This makes switching from computer audio to phone audio a sinch.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The bomb

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm picky about loudness sound I need some loud earbuds D sounds so good base the sound is excellent guaranteed money well spent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Competition

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried other brands and these are the best noise cancelling earbuds on the market!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and easy to use. Have lasted so far over 3 years no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can' go wrong with GSP.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with GSP. I get it on every device that I can when I shop at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. I got them on sale for $279.99 a few weeks ago. They sound amazing and are very comfortable on my ears even after long wear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great clear sound with bass and stay on lightweigh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Clear sound that I can even hear through my beanie! Have bass too. Easy to pair. No worries to fall out out of your ears like apple’s. Love them. Are lightweight so I know they will be great for the summer too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for the buck earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased back in February and am very happy with them. They sound great; I use them on my motorcycle, the gym, and work calls. Best part is being worry free if I lose or break them because I got (2) sets on sale for $30/each.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will protect you . Must have service. Better than the customer service dept.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theses guys work hard to make you happy keep up the good work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a member since 2006 when I first started trucking and have enjoyed the value and ease of exchanging my audio equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound at a low price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. Bass is ok. Not bad, depends on the music. They are comfortable. Fell asleep with them before and didn't wake up with my ears hurting. I enjoy using them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They replaced my product just as they said they would

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boss qc ultra earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was quick and easy, I was in and out on pick up I was very satisfied costumer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and effective

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for daily use in busy commercial kitchen with terrible in house music.

    I would recommend this to a friend