Customer Ratings & Reviews

I always get it. They can always help. Very good service

Because you need it for what ever you purchase for protection.

This was a last minute addition to my purchase but having less than stellar luck with electronics I figured better not take the chance.

Very good service agreement. Extremely supportive on the customer’s perspective.

Great service and real helpful great price for protection plans

I completely forgot i had this. My sony headphones broke and i think i passed the time limit.

Very helpful with helping and choosing electronics

Good service and excellent customer service and good communication

Great headphones. Excellent sound quality. I have been very pleased with this purchase.

I gifted these to my husband. He uses them eceryday and absolutely loves the quality of the sound.

I had been searching for a Bluetooth to use at work that would stay where I put it (not fall out of my ear) and would allow me to hear the environnent around me. The OpenRun by Shokz bone conduction Bluetooth did both and was comfortable to wear as well! Two family members (who I was visiting in Texas when I made the purchase) recommended the OpenRun and i do too!

I normally don't think if reviews or even erite them for warranties. However I will say this particular warrant for this particular item has been amazing. My son uses his headphones for hours on end. Anything goes wronf I bring them in and always I walk out with a new pair of headphones. Many items I won't purchase warranties. Only specifc items for specific people I buy the warranties. This one has been a godsend and my son loves his headphones.

I absolutely also buy extended warranty. Every friend of mine thinks that im crazy, but i have had so much positive experience with best buy that i just find it incredibly difficult to buy something without the warranty. Ive had the experience of running out of warranty and being helpless and stuck with out of pocket or purchasing full price. I love best buys warranty

I gifted this headphones to my 15 year old who enjoyed it so much. Sound quality is definitely better than Beats and Apple. In addition the the sound quality and excellent noise cancelling, he loves that it has an aux as he was able to use it in the plane. Highly recommended!

[Employee of bestbuy] Did what I needed. It goes past the 1 year warranty plus it's replacement.

[Employee of bestbuy] Super easy to fulfill the protection. You just bring in your product and get a new one same day

Geek Squad is the bees knees. I always recommend it when I purchase electronics from Best Buy!

Amazing product works amazing I use it almost every single day

I have used the warranty in the past and there were never any issues. If I need to use it again, I don’t anticipate any

They did as they said. I had a product that needed to be replaced. So with their protection plan service. Also having the BestBuy membership program. Which I highly recommend. I returned the product that malfunctioned and got my refund.