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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4565 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 4,565 reviews
  • Rated 5 out of 5 stars

    protection

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very handy and reliable. it really make me feel like i can use them and not worry as much about something happening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using ear pods, need to learn more about how to use but without knowing exactly how to use wore them yesterday, sounded great and were really comfortable. Only issue was that just bought 2 Samsung tv’s last year and they say will only work with tv’s 2022 and newer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    U always gonna need this protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You gonna need this protection for every item u buy in the shop, if u have a problem in the future you will not have problem with this

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Have you experienced sound before? Did you? After you try this you will

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind, I had bought sony xm4 and the battery life eventually depleted to the point where they couldnt hold charge. I bought this plan and sure enough best buy refunded the money without question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very importan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is very important buy a good protection plan. Excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .Great product, bought for son and he loves it. Will definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them for sleep, during the day the audio pass mode is great, and they fit super good in my ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried them out as they were recommended to me by a couple of friends, and i actually quite like them. Great sound quality and the noise cancelation is quite good as well. I like the convenience of the touch controls on both sides as well as being able to control the volume by sliding up or down on the earbuds. Overall a great set of earbuds

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product and quality of sound is amazing far better than AirPods. Great for indoors and outdoors. Can transition ambient sound to noise cancellation or the other way around. Just need to need to using the Sony app to really do anything. Price could be a bit lower really good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protecting your stuff

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no worries now if anything happens they will be replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this pair of headphones for my nine year old granddaughter. Both she and I are ver pleased with it. I can watch television without hearing her tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't be happier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best on everything, I can listen to music and hear my surroundings like if weren't wearing them. Also, when activate the noise cancelling I do not hear a thing. I just keep loving them more and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage is a must!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most people are hesitant to get the coverage. But BB is so good about taking care of you for having it. I am adamant about NEVER getting any electronics from places like Walmart, because they are notorious for having refurbished items and selling it as new. ALWAYS get the Geek Squad coverage because it comes in SUPER HANDY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must for small items

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a must have for headphones or similar items that are prone to being dropped or just plain dying out on you. I always get this when i make small items purchase of higher value. something doesn't work and you take it and explain what is wrong and you get a replacement. easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love having insurance. i know every time when i buy an item. i have something i know that would protect my item and have it covered. insurance is the best to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best insurance out there. I do not purchase electronics anywhere else but bestbuy only because of the insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and economic. Products are prone to failure and having warranty helps a long way in saving costs and keeping me a best buy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really no questions asked

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son broke headphones within 3 months of purchase went in and they were replaced same day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always, always ,always ,always, always ,always, always, always ,always ,always, always ,always, always, always ,always ,always, always ,always ,always, always ,always ,always, always ,always get GEEK SQUAD

    I would recommend this to a friend