Customer Ratings & Reviews

[Employee of bestbuy] Sound is great but the sreen was not that helpful.

Greta Product, it’s not what I expected it performed better then I thought

Great sound and is just perfect with any outfit! Nice and comfortable!

I have had mutiple purchases from best buy and on all electronics i get the warranty, as you know thongs are made to break these days and when they do best buy has always had my back! 5 stars

I would buy the protection for 2 years again. I'm very clumsy and don't want to break them accidentally, as well as break my wallet. Only want ONE accident.

I love them. Easy to use. I would recommend them to all my friends

Works amazing with my phone sound is great and makes everything easier for me when i work out

A few dollars now or $100 later if something happens to them? Yup a few dollars now is worth saving $100 later!

Great headphones. The sound quality is superb. And Best Buy support is A1. They will fix them so quick, or replace them if you have the warranty.

Protection plan is an absolute must! I've never had an issue returning anything with the plan. Extremely easy process. I can't recommend it enough.

Bought the bose quietcomfort 2 for 299.99 put geek squad on had wife take back last week had problems with them. Anyways for some reason they only decided to refund me 199.99 told mywife that's what I paid but my orders show different.

I always get the Geek Squad Protection, the ease of exchange in store if product gets damage makes it worth it

I used Bose 700 for over a year and now I am using this Sony, I must say app of Sony is much mature if I compare with Bose, Bose was really good with call quality, if you are in music and prime purpose of headphones is to listen music, I recommend go for Sony and you won't regret.

Love these headphone there worth the money I like how you can control the bass on the side of the headphones & you fr can’t hear anything else they zone you out better then the apple ones

Was the easiest thing ever the protection plan is worth it. My headphones stopped working and when i went all i had to do was say i want to do an exchange and it was done instantly and i was told if they didnt have it i could switch to any other headphones that were the same price u cant beat it

Works great and the warranty is easy to use when needed

I've had this coverage for a couple of products. When a pair of Bose audio frames died just a week before the coverage was set to expire, Best Buy easily and painlessly replaced the frames with a gift card for my purchase amount.

Nice headphone. Worth the $. Happy with my purchase.

This has come in handy on multiple occasions. Wont buy anything without it, and do not have to - thanks total tech membership!

I ALWAYS purchase the accidental warranty for items I use everyday. I am able to bring my device in (bluetooth issues, charing, cosmetic, just not working anymore) to Best Buy and walk out with the same device OR given a gift card to get a comparable or more expensive device. These are well worth it!