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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4370 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 4,370 reviews
  • Rated 5 out of 5 stars

    Wonderful headphones. Worth the price!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clear sound! Slightly counterintuitive to use due to needing to use a separate app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BIG BOY APPROVED

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingly awesomeness program and service. Highly recommended for all your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Protection! You won't regret it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is worth every penny. I had an issue with my earbuds and they replaced them the same day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Easy, Simple

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent specially if you use your items very often! Easy process for replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beneficial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came in handy. I had to replace my earphone. It was a seamless process. I am glad I opted for it. Need to evaluate the pros and cons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Jabras

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan worked as expected and I received a new pair of Jabras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case for replacement..

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend get extra warranty on accessories like earbuds or headphones..if there ever is a issue with device Bestbuy usually will replace in the store...no need to send to manufacturer..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones there are i love the sound quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on a whim. They are good sound quality and easily sync with my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I’ve said before GSP is an excellent thing to have when in a pinch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have Insurance!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2yr Accidental Geek Squad protection is a must have. It has taken me out of a bind with past electronic purchases. You never know when it will come in handy. Better Safe than Sorry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "The replacement with the SONY Earbud Headphones."

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I'm very happy to say that I went to the Best Buy store location in Lakewood, California, and then I've bought myself a replacement with the SONY EX14AP (White) Wired Earbud Headphones. Hooray!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Music and Talk

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these head phones for my 43 year old son and he loves them. You can play music and talk on them wirelessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use it yet, but having the peace of mind knowing my earbuds are protected let’s me listen in peace!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good warranty. Best Buy warranty is the only warranties I would recommend because they actually take care of any issues that happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I made it helps a lot with the product

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Comfortable fit

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable ear cups with excellent sound isolation and noise cancelation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in the headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and great sounding headphones. Pairs with anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You always need support and getting geek squad support is the best support you can get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans are worth it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smartest decision ever made will definitely get any sort of protection plan Best Buy offers. It’s definitely worth it.

    I would recommend this to a friend