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Customer reviews

Rating 4.7 out of 5 stars with 4370 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 4,370 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Headphones

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    Best Buy Employee
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had problem with my first pair of headphones i had queek squad protection replaced with new love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely one of the must buys just to "cya" If you know what i mean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I buy hand free and I lost 69 dollar Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy before and I lost my hand free and I have warranty then tell I give you back money just da warranty and leave store this is not good you do something customer always happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spend money Insure it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what you spend on a product like this why would you chance it for the 2 weeks they give to return or the manufacturer’s warranty? Simply bring them back and they take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always satisfied returning customer geek squad service is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the protection plan when you purchase items over $259

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must have for expensiv eitems

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don't have to use this plan, but it's a must have for $400 headphones. The price is a bit high, but well worth it if my headphones break in the next 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty plan has been very helpful and allowed me to return a previous product when it became defective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very comfortable for an emergency, if you do not have headphones, that you can use these are the best that can solve you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comes in handy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for if you need to replace the item you purchase. I have not had to use it, but thankful that I have it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plans and it makes it so much easier when theres an issue i can just do my return at the closest store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power of Geek Squad protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the protection plan always gives me a sense of security because if something happens, I know they will fix/replace it in a timely manner. Definitely purchasing when it is for my kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have in the event that something breaks. I've used my replacements numerous times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEED TO GET THS!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the Geek Squad warranty for my headphones, if something goes wrong with them I know that best buy has my back and will replace them for me with this Warranty. NEED TO BUY THIS!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphone protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel that after several years of having electronics go bad, it was time to have some sort of protection. This plan fits the bill perfectly & I have replaced many bad products under such circumstances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased Geek Squad support for several items in the past. It has been very helpful and nice to have when problems arise.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great, Dollars spent vs Performance

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal. Why spend more for the same features and just a small step up in sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get a warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 15 days to set up the warranty which was great because i didn't have the money at the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to be covered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to be covered. You never know when you'll need it, better to be backed up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best headphones i have purchased fits perfectly in my hear and the noise canceling is just amazing.

    I would recommend this to a friend