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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4566 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 4,566 reviews
  • Rated 4 out of 5 stars

    2 year geek squad protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the warranty yet, but I'm the kind of person who always has to buy new earbuds every year because I break them. for the price of the warranty, I think it's pretty fair.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Easy replacement

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    Best Buy Employee
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great replacement plan especially if you're rough on equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them but I honestly think the price is a bit high for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a little protection for your product is always worth having cause you truely never know what can happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You always need support and getting geek squad support is the best support you can get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get protection and insurance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    will never not get geek squad protection and insurance on anything more than $100. you will never not have a basically new product. they seriously take such good care of you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Squad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are always there when I need them, I never miss a chance to apply them to my items, a must addition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad service plan

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Geeksquad service plan for our daughter head set it’s always great to have this !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small price for for Big assurance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it. But for the small price. But I don't have to worries if it breaks the first few years. Small price for for Big assurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad services

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always delivers on warranty items and repairs. Been using them since I was a kid!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Easy, Simple

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent specially if you use your items very often! Easy process for replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection A+

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend getting this EVERY SINGLE TIME. It’s saved me so many times I can’t count. Plus the store management are usually more willing to work with you if you have this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fjd 8th z ask l is o 7days is GL To To NM all Ural kHz l Co an*,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headphones EVER!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you really want to listen to music in a way you’ve NOT before, then you are missing out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on a whim. They are good sound quality and easily sync with my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plans and it makes it so much easier when theres an issue i can just do my return at the closest store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very comfortable for an emergency, if you do not have headphones, that you can use these are the best that can solve you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not have a problem with the warranty. Unfortunately the headphones that needed to be replaced were no longer available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support and excellent help

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is always my best friend since I am accident prone. I really enjoy knowing that if something happens that they are there to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS Assistance.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always helful in recommending substitute items.

    I would recommend this to a friend