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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4566 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 4,566 reviews
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that the protection plan is great esp for my child who has been continuously using the item I have no worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong with Insurance!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    insurance is always good! I did not use it but it is worth having the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have extended warranty. Have used this warranty on other headphones that failed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have geek squad protection....they are very good at what they do...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Only downside is that they constantly fall during rough physical exercise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the win

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best plain and simple .I would always make sure I add it to all purchases for the peace of mind .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to get my money back spent on a product that died before its time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    penguin1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you must get the extended warranty protection for just in case you damage your new EarPods

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay Protected!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are getting an electronic device. You need protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COVERED

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony headphones came with an optional 2 year warranty. And that’s exactly what I paid for. Worth the money spent. Invest in your electronical devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the protection plan when you purchase items over $259

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to use the protection very rarely but its a nice option to have just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phones..head

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 star again.. another great find at Best Buy...love them...nice fit....great sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am one that believes in a extended warranty Some items have flaws an this is a good price for the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always satisfied returning customer geek squad service is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The protection that pays you back!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth having that protection for 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happily paid for product protection. For peace of mind, I know I'll be helped for 2 years with my purchase of needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty service as always. No complaints, if it breaks or you wish to be refunded, with this warranty you get exactly as you wish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great protection plan

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel confident in the safety net provided by this plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    headphones are such good quality that I don't have to use the protection!

    I would recommend this to a friend