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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4526 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 4,526 reviews
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to purchase insurance for this product. Just in case I or unknown may happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony w h - 1000xm6 is wonderful they're clear the base is awesome a very good product from Sony

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the coverage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the coverage. Wish it wasn't so expensive or at least add more years of coverage for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money. Have to have it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad they are amazing. If you ever need them there like magic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best sound.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are the best fitting and comfortable and the sound is the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome sound quality, but they break.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought two of these. Both of them, after around 6 months of use, broke where it extends. It's a cheap plastic cover that protects the cables running on the side. Excellent quality, but poorly made. And it's not covered by warranty.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Easy Peasy

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it on my Sony WF1000-XM5 to protect them from the wear and tear of the tips that tends to happen. Basically this protection plan covers wear and tear and accidents. Very easy to fulfill too. Just enter any Best Buy with the broken device, head to the check-out line or customer service, confirm the protection is still good, if it is the will help fulfill it. Either they will give you a store credit, gift card, or allow you to exchange it on the spot for a new one or something else, or they can even order another one if it isn't in stock if they are still available and have it shipped to your house. Super easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones the bass is on another level. Best Buy had him them right away and got them with no problems. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect warranty

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranty on the market hands down. Customer service is excellent. When dealing with geek squad warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squaaaaad

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually get geek squad protection on my products I buy for my son. When I bought his ear buds I just wanted to be safe "just in case". Happy that nothing has happened but peace of mind over everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the assurance of an extended warranty. Geek squad always backs their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad plan

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is really amazing. I purchased the plan and had my laptop looked at bycthe Heek Squad because it was over heating. They did their thing and it wirks as good as new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend them

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the geek squad for my laptap is very practic has geek

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Depends on the item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is there waiting in the wind, I might need them but I might not. Either way I’m covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful, and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this, it is always useful. I move a lot for work and it doesn't matter what store you buy it at vs. where you use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is always great. The appointment requirement is a bit annoying, but I understand why it's set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident coverage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good peace of mind knowing that you can get item replaced if accident happens to your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes me feel secure about my product i apid a lot of money for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked just as advertised!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 2 year warranty! Was able to return some headphones that were hurting my ears and got my money back with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet as a “mouse”

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly was going to use it for the gym but I realized how sweaty i become and it feels odd. Not saying they slip off; they hold on to the ears and after a while of usage, they don't really hurt when i take them off. The sound on the other hand is fantastic! One of the best sounding headphones i’ve heard. I absolutely recommend when flying. I had so many crying babies that a flick of a switch, changes to Noise Cancellation. The best thing that was ever invented.

    I would recommend this to a friend