Customer Ratings & Reviews

Wasnt not made aware that i needed to repurchase the plan when i went in the fort myers store cashier told me something completely different.

Okay earphones, if you just want them to listen music.

This is my first time getting the geek squad for a headset. Hopefully everything will go well.

Only used it three times had to wait for appointment and pick up time was longer than I want it

Won't fix bent pin, only replace/rebuy protection.

I need to use this to exchange my earbuds, but I can't seem to do it online.

It’s your average protection plan. Nothing special. Pretty expensive add on though.

They sound amazing. I thought it was a fluke so didnt return them in the first 2 weeks. The right side loses battery power. Tgey sound amazing when they work. Fits also not that great.

Must Have warrantee the geek squad is excellent when there is an issue

take it when it's actually necessary only, don't pay more when it's not needed

Insurance is expensive. I usually do not need the coverage. But I purchased anyway.

Great device, i definitely would recommend rhis products.

I didn't keep it for long because I did not like it, but it was fine

the accidental plan is also good to have, when u get things

I Thought this means I get coverage n repairs and replacement

So far so good had him for a few months. Everything seems to be great so far.

There great pair of cans the best transparency mode

Geek squad changed the coverage of the protection plan without alerting the customer. The plan used to cover include replacing the defective or malfunctioning item in store. Now it only will only cover repairs by the manufacturer. The item has to be sent out for 3rd party repair instead. Total waste of money since the manufacturer will handle repairs within the warranty period.

Does not cover a lost ear bud, such a bummer. This should be added

Decent headphones if you just looking for something simple and less expensive